Clinic Operations Lead

Lumus Imaging; Orange City Council; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Benefits platform

Fitness Passport

Corporate health insurance discounts

Career growth and e-learning

Zusammenfassung

Lumus Imaging seeks a Clerical In Charge to lead the day-to-day operations of our Bloomfield clinic. This full-time leadership role oversees a dedicated reception team, supports clinical staff, and shapes the clinic’s daily workflow.

Ideal candidates are experienced office managers or senior clerical staff ready to advance into leadership, with strong people skills and a background in healthcare administration or radiology preferred.

Qualifikationen

• Experience leading reception or admin teams.
• Strong communication and organisational skills.
• Experience in healthcare administration or radiology preferred.
• Ability to manage rosters and daily workflows.

Aufgaben

• Drive the efficient day-to-day running of the clinic, ensuring operations remain smooth and well coordinated.
• Lead, support and motivate the reception and administration team to deliver their best.
• Manage rosters, staff coverage and daily allocation while encouraging ongoing learning and development.
• Keep patient flow moving by identifying bottlenecks and responding quickly to operational challenges.
• Take the lead on complex patient enquiries and complaints, providing calm and professional resolutions.
• Ensure Medicare, DVA, private billing and other essential administrative processes are completed accurately.
• Coordinate key financial tasks, including the accurate completion of daily banking.
• Develop positive and collaborative relationships with colleagues, referrers and other key stakeholders.
• Promote consistent compliance with clinic procedures, privacy obligations and professional standards.

Kenntnisse

Leadership

Communication

Organisational skills

Customer service

Jobbeschreibung

Lumus Imaging seeks a Clerical In Charge to lead the day-to-day operations of our Bloomfield clinic. This full-time leadership role oversees a dedicated reception team, supports clinical staff, and shapes the clinic’s daily workflow.

Ideal candidates are experienced office managers or senior clerical staff ready to advance into leadership, with strong people skills and a background in healthcare administration or radiology preferred.