Clerical-In Charge

Lumus Imaging; Orange City Council; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Benefits platform

Fitness Passport

Corporate health insurance discounts

Career growth and e-learning

Job summary

Lumus Imaging seeks a Clerical In Charge to lead the day-to-day operations of our Bloomfield clinic. This full-time leadership role oversees a dedicated reception team, supports clinical staff, and shapes the clinic’s daily workflow.

Ideal candidates are experienced office managers or senior clerical staff ready to advance into leadership, with strong people skills and a background in healthcare administration or radiology preferred.

Qualifications

• Experience leading reception or admin teams.
• Strong communication and organisational skills.
• Experience in healthcare administration or radiology preferred.
• Ability to manage rosters and daily workflows.

Responsibilities

• Drive the efficient day-to-day running of the clinic, ensuring operations remain smooth and well coordinated.
• Lead, support and motivate the reception and administration team to deliver their best.
• Manage rosters, staff coverage and daily allocation while encouraging ongoing learning and development.
• Keep patient flow moving by identifying bottlenecks and responding quickly to operational challenges.
• Take the lead on complex patient enquiries and complaints, providing calm and professional resolutions.
• Ensure Medicare, DVA, private billing and other essential administrative processes are completed accurately.
• Coordinate key financial tasks, including the accurate completion of daily banking.
• Develop positive and collaborative relationships with colleagues, referrers and other key stakeholders.
• Promote consistent compliance with clinic procedures, privacy obligations and professional standards.

Skills

Leadership

Communication

Organisational skills

Customer service

Job description

A rare opportunity is available for a Clerical In Charge to lead the day-to-day operations of Lumus Imaging’s state-of-the-art Bloomfield clinic. This full-time leadership position offers the opportunity to guide a dedicated reception team, support clinical staff and make a meaningful impact on the clinic’s daily operations.

This exciting opportunity would suit an experienced office manager ready for a new challenge or a senior clerical team member looking to take the next step into leadership.

Key responsibilities

• Drive the efficient day-to-day running of the clinic, ensuring operations remain smooth and well coordinated.
• Lead, support and motivate the reception and administration team to deliver their best.
• Manage rosters, staff coverage and daily allocation while encouraging ongoing learning and development.
• Keep patient flow moving by identifying bottlenecks and responding quickly to operational challenges.
• Take the lead on complex patient enquiries and complaints, providing calm and professional resolutions.
• Ensure Medicare, DVA, private billing and other essential administrative processes are completed accurately.
• Coordinate key financial tasks, including the accurate completion of daily banking.
• Develop positive and collaborative relationships with colleagues, referrers and other key stakeholders.
• Promote consistent compliance with clinic procedures, privacy obligations and professional standards.

About you

• A proven ability to lead, motivate and bring out the best in people.
• Clear, confident and engaging communication skills.
• Exceptional organisational skills and confidence in managing systems and workflows.
• Experience in healthcare or radiology would be highly regarded.

Opportunities like this are rare. If you are ready to step into a key leadership role, make a visible impact and take the next step in your career, we would love to hear from you.

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.