Medical Receptionist

Sweeping Corporation of America; Orange City Council; Hybrid; AUD 52,000 - 60,000; Full time

Job summary

Lumus Imaging in Orange, NSW is seeking a full-time front desk receptionist to join our team. You will deliver outstanding patient service, welcome visitors, and manage front desk enquiries in a fast-paced healthcare setting.

The role involves coordinating imaging bookings, handling calls professionally, maintaining accurate patient records, and collaborating with clinicians and admin colleagues to ensure smooth patient journeys. Prior reception experience in healthcare is preferred.

Qualifications

• Front desk reception experience preferred.
• Strong communication and interpersonal skills required.
• Excellent data entry and attention to detail expected.

Responsibilities

• Deliver exceptional customer service by welcoming patients and managing front desk enquiries.
• Coordinate and manage medical imaging bookings for inpatient and outpatient appointments.
• Answer and direct incoming calls professionally and efficiently.
• Perform general administrative and clerical duties.
• Maintain accurate patient records and data entry with a high level of attention to detail.
• Liaise effectively with patients, medical professionals, referring practitioners, and internal teams.
• Process billing and banking tasks, including Medicare, DVA, health funds, and WorkCover transactions.

Skills

Front Desk

Customer Service

Communication

Data Entry

Organization

Team Player

Job description

Join Lumus Imaging and become part of a team committed to improving the health and wellbeing of our people, patients, and communities. With more than 30 years of expertise in diagnostic imaging, Lumus combines clinical excellence with genuine care, creating a supportive environment where our employees can thrive.

We are currently seeking a full time staff memeber to join our team in Orange. This role is ideal for someone who enjoys delivering exceptional customer service in a fast-paced healthcare environment.

Key Responsibilities

• Deliver exceptional customer service by welcoming patients and managing front desk enquiries.


• Coordinate and manage medical imaging bookings for inpatient and outpatient appointments.


• Answer and direct incoming calls professionally and efficiently.


• Perform general administrative and clerical duties.


• Maintain accurate patient records and data entry with a high level of attention to detail.


• Liaise effectively with patients, medical professionals, referring practitioners, and internal teams.


• Process billing and banking tasks, including Medicare, DVA, health funds, and WorkCover transactions.

About You

• Previous reception, administration, or customer service experience, ideally within a healthcare environment.


• Outstanding communication and interpersonal skills.


• Strong organisational skills with the ability to manage competing priorities.


• High attention to detail and accurate data entry skills.


• A professional, compassionate, and patient-focused approach.


• The ability to work effectively in a busy team environment.