Clinic Manager

Artisan Aesthetic Clinics; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Commission/bonus structure

Team member treatments and products

Industry events access

Quarterly leadership roadshows

Gym facilities nationwide (FitnessPass

Professional development

Parental leave and childcare support

Equal opportunity employer

Job summary

Artisan Aesthetic Clinic, a division within Sonic Healthcare Limited, is seeking a Clinic Development Manager to lead a team of clinicians and Client Experience Consultants, ensuring exceptional service and outcomes for clients seeking aesthetic treatments.

You will drive training, budgeting, rostering, stock management and governance, acting as a brand ambassador and ensuring a safe, professional clinic environment while leveraging marketing initiatives to grow the client base.

Qualifications

• Deliver exceptional client experiences and build long-term relationships.
• Develop the skills and performance of the team using data insights.
• Implement local marketing strategies to attract new clients.
• Lead clinic operations including budgets, rostering, training and stock management.
• Maintain a safe working environment and adhere to SOPs and governance policies.

Responsibilities

• Ensure every client receives an exceptional, personalised experience and fosters ongoing relationships.
• Use business data to identify improvement areas and drive performance across the team.
• Implement local marketing initiatives to grow the client base.
• Oversee clinic operations: budgets, rostering, training and stock control.
• Uphold a safe, compliant clinic environment per SOPs and governance policies.

Skills

Client experience

Team leadership

Marketing strategy

Budgeting

Stock management

Clinical governance

Job description

Artisan Aesthetic Clinic is a division within Sonic Healthcare Limited, a leading healthcare organisation committed to excellence in the delivery of medical services and medical leadership. We are known for our talented team of clinicians who have decades of experience in delivering a wide range of advanced aesthetic treatment combinations in a safe and caring environment, ensuring our clients receive the very best results on their skin journeys.

Master the Artistry of You

The Clinic Development Manager guides and nurtures a team of clinicians and Client Experience Consultants, ensuring the delivery of exceptional services and treatments to clients. This commitment ultimately results in outstanding client outcomes and contributes to the overall success of the clinic.

About You

• Ensure that every client receives an exceptional, personalised experience that leads to ongoing and long-standing client relationships
• Use business data to develop the skills and behaviours of the team identify areas of improvement and implement strategies to raise performance
• Implement local marketing strategies to acquire new clients and retain existing clients
• Lead clinic operations including budgets, rostering, training and stock management
• Implement a safe working environment, adhering to our Standard Operating Procedures and Clinical Governance policies to ensure the safest possible outcomes for our clients and team members
• Act as a brand ambassador, ensuring immaculately presented team members and clinic at all times

What’s in it for You

• Above award base rates with generous commission and reward structure
• Access to team member treatments and products
• Scheduled internal and external industry events and conferences
• Quarterly roadshows with other Artisan CDMs and wider leadership team
• Access to fitness passport with gym facilities nation wide
• Ongoing professional development
• Up to $1000 off your net childcare cost per year
• Paid parental leave
• And more

We are an equal opportunity employer and welcome diversity in the workplace.