Client Experience Consultant

Artisan Aesthetic Clinics; City of Brisbane; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Exclusive staff treatments

Generous reward structure

Job summary

Artisan Aesthetics Clinic on Racecourse Road in Brisbane is seeking a Client Experience Consultant for a part-time role. You’ll be the welcoming face of the clinic, ensuring every client feels valued and cared for from the moment they walk in.

You’ll manage bookings, guide clients through their aesthetic journey, and support the team. Reporting to the Clinic Development Manager, you’ll collaborate with clinicians to enhance client experience strategies.

Qualifications

• Premium customer service experience is required.
• Excellent written and spoken communication skills.
• Organised, proactive and confident using booking systems.
• Passionate about aesthetics and guest care.

Responsibilities

• Greet and engage clients with warmth and professionalism.
• Build strong relationships through attentive service and follow-up.
• Manage bookings, consultations, and client communications.
• Support clinic operations and contribute to a harmonious team culture.
• Collaborate with the Clinic Development Manager to enhance client experience strategies.

Skills

Client communication

Relationship building

Booking systems

Premium customer service

Team player

Tools

Booking software

Job description

Client Experience Consultant – Part Time (63 hours/fortnight)

Artisan Aesthetics Clinic – Racecourse Road

Are you passionate about creating unforgettable client experiences? Do you thrive in a beautiful, supportive environment where your contributions are valued and rewarded? Artisan Aesthetics is seeking a warm, professional, and client-focused Client Experience Consultant to join our Racecourse Road team.

About the Role

As a Client Experience Consultant, you’ll be the welcoming face of our clinic, ensuring every client feels valued, understood, and cared for from the moment they walk in. You’ll play a key role in building lasting relationships, guiding clients through their aesthetic journey, and supporting their confidence and well-being.

Reporting to the Clinic Development Manager, you’ll work closely with a passionate team of clinicians and consultants who are committed to excellence and client satisfaction.

What You’ll Do

Greet and engage clients with warmth and professionalism

Build strong relationships through attentive service and follow-up

Manage bookings, consultations, and client communications

Support clinic operations and contribute to a harmonious team culture

Collaborate with the Clinic Development Manager to enhance client experience strategies

Why Join Artisan?

Supportive Team Culture – Work alongside experienced professionals who value collaboration and growth

Beautiful Work Environment – Our Racecourse Road clinic offers a serene and stylish space designed for comfort and care

Staff Perks – Enjoy exclusive staff treatments and a generous reward structure

Career Development – Be part of a brand that invests in your personal and professional growth

This is a part-time role offering approximately 31 hours per week, with some flexibility to suit your lifestyle and clinic needs.

Who You Are

A natural communicator with a client-first mindset

Experienced in customer service, ideally in a premium setting

Organised, proactive, and confident using booking systems.

Passionate about aesthetics, wellness, and helping others feel their best

Master the Artistry of You ®.

We are an equal opportunity employer and welcome diversity in the workplace.