Clinic Manager

HMC Osteopaths; Gympie Regional; On-site; AUD 40,000 - 60,000; Part time

Job summary

Gympie Health Management Centre is seeking a Clinic Manager / Receptionist for the Gympie clinic. The role is four days per week, combining reception duties with practice management and phone bookings for the Verrierdale practice (open two days per week).

You will work in a friendly allied health clinic, delivering excellent patient service and supporting a growing team. You will be experienced in medical/admin administration and practice management, able to juggle multiple tasks, and contribute

Qualifications

• Reception, administration and customer service skills are essential.
• Good computer skills and the ability to learn new systems are required.
• Excellent communication and organisational skills are needed.
• Positive attitude with strong attention to detail and initiative.

Responsibilities

• Manage the roster and practice operations.
• Liaise with third-party payers and handle receipts/payments.
• Maintain stock levels and update systems as needed.
• Greet patients and make them feel welcome.
• Answer phones and emails; manage appointments.
• Support with practice management tasks and team coordination.

Skills

Reception

Administration

Customer service

Organisation

Communication

Team player

Tools

Practice management software

Job description

This is a Clinic Manager / Receptionist role at Gympie Health Management Centre. The position is 4 days per week. This role involves reception and practice management based out of our Gympie clinic where we also take phone bookings for our Verrierdale practise, which is open 2 days per week. You are a self motivated team member who enjoys working with people, is naturally organised and has a good eye for detail. You are a team player who can work independently and would like a varied role in a friendly allied health clinic. You are experienced with medical or allied health administration and practice management.

management responsibilities

• Managing the roster
• Liaising with 3rd party payers
• Collating receipts and reconciling payments
• Stock levels maintenance
• Creating and or modifying systems where appropriate
• Greeting patients and making them feel welcome
• Answering of phone and email enquiries
• Liasing with staff, ensuring that responsibilities such as treatment plans and blogs have been submitted

Reception Duties

• Greeting patients and making them feel welcome.
• Answering of phone and email enquiries.
• Managing appointments and practitioner schedules.
• Processing payments and private health claims.
• General administration.
• Tidying and basic cleaning.

About you

We're looking for someone who is friendly, reliable and enjoys being part of a small team. You'll be comfortable talking with people from all walks of life, able to juggle a range of tasks and happy to use your initiative when needed. You have an interest in natural health and wellness. You take pride in your work and are good at assisting with creating a good team culture and pleasant and relaxed work environment even in busy situations.

You will need:

• Reception, administration and customer service skills.
• Good computer skills and the ability to learn new systems.
• Excellent communication and organisational skills.
• A positive attitude and strong attention to detail.
• Ability to learn how the use practice management software
• Experience with medical or allied health practice management
• Experience with:
• Managing people
• Administration

About us

We are an allied health clinic of primarily Osteopaths, however we are expanding into other modalities which currently include TCM, Naturopathy, Massage and Kinesiology. We have a friendly and open team culture. The Gympie clinic is a stand alone commercial building operating 5 days a week with an easy walk to the main street. We have a large following of local, regular clientele and we are looking to expand our reach, having increased the number of practitioners we have.

A fun, supportive, friendly team environment

The chance to make a genuine contribution to the community and their health