Medical Receptionist

Myhealth; Sydney; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Discounted Private Health Insurance

Fitness Passport

Ongoing training and development

Supportive team environment

Job summary

Myhealth Baulkham Hills is seeking a warm, professional Medical Receptionist to join on a part-time basis (3 days per week). You will be the first point of contact, delivering a positive patient experience and supporting day-to-day practice operations.

The role requires 1–2 years of reception experience (medical preferred), strong communication, and proficiency with scheduling, records, and billing processes. Join a collaborative team and enjoy ongoing learning opportunities.

Qualifications

• 1-2 years of reception experience (medical preferred).
• Excellent verbal and written communication skills.
• Proficiency with patient scheduling and records management.

Responsibilities

• Greeting patients and managing check-ins and registrations.
• Maintain diary scheduling with the clinical team and waitlists.
• Answer patient queries via phone and email; organize patient records.

Skills

Reception experience

Medical admin

Communication skills

Multitasking

Education

Best Practice knowledge

Tools

Best Practice

Job description

About Myhealth

At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built a expansive, well-connected network of healthcare professionals — one that delivers the advantages of a large group without losing the close-knit culture that defines us.

About Myhealth

At MyHealth, we offer the best of both worlds: the strength and resources of a large organisation, paired with the warmth and community spirit of a locally owned practice. With over 100 practices across Queensland, New South Wales, and Victoria, we have built a expansive, well-connected network of healthcare professionals — one that delivers the advantages of a large group without losing the close-knit culture that defines us.

About The Role

We’re seeking a warm, professional, and highly organised Medical Receptionist to join our Myhealth Baulkham Hills practice on a part-time basis, 3 days per week.

As a Medical Receptionist, you’ll be the first point of contact for many of our patients, playing an important role in delivering a positive patient experience and supporting the smooth day-to-day running of the practice. This is a great opportunity for an experienced receptionist looking to build their career within general practice and be part of a busy, patient-focused team.

Day In The Life

• Greeting patients and efficiently managing patient check-ins and registration
• Overseeing and maintaining diary scheduling in collaboration with the Clinical Team (including waitlist management, booking in new clients and rescheduling appointments)
• Answering patient queries via phone and email
• Organising and maintaining patient records, ensuring confidentiality
• Handling various ad-hoc reception tasks to support the smooth running of the practice

What we're looking for

• Minimum of 1-2 years of reception experience (medical preferred)
• Best Practice experience (desirable)
• Exceptional verbal and written communication skills
• Proficiency in Medicare, DVA, Work Cover, HICAPS, and Private Health Insurance billings preferred
• Strong multitasking abilities and effective prioritisation of workflow
• A positive, can-do attitude and a drive to make a meaningful impact on our patients and practice

What you'll get from us

• Discounted Private Health Insurance
• Fitness Passport and exclusive discounts with our Corporate Partners
• Ongoing training and development
• A supportive and collaborative team environment

Work, Joy Balance

We're a values led organisation and believe that growth happens when we challenge ourselves to continuously improve and reach our goals. We value teamwork and respect and embrace all levels of experience. All this brings about joy and fulfilment in what we do. At Myhealth we believe in doing work that brings you joy and satisfaction while ensuring a balance.

EEO Statement

At Myhealth, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a work community that reflects the wider community that we serve. We welcome applications from Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

Please note that at this time, we are unable to consider candidates who require visa sponsorship for employment.