Clinic Experience Coordinator

Bupa; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Bupa in Sydney is seeking a Clinic Coordinator to ensure smooth operations and a welcoming experience at Mindplace Clinic. You will be the first point of contact for clients, visitors and clinicians, providing professional front desk support and coordinating daily admin tasks.

Join us to contribute to a high-quality patient experience, maintain a clean, private space, and uphold our commitment to respectful, inclusive care.

Qualifications

• Experience in Front Office Coordinator or Senior Receptionist role or equivalent in mental or allied health is desired.
• Capable of prioritising work within established routines, methods and procedures.
• Possess high level, professional written and oral communication skill.
• Manage and monitor the daily reception and admin tasks delivered by the reception team to ensure compliance with Mindplace best practice standards and relevant policies and procedures.
• Own the client experience of the practice’s physical space, ensuring cleanliness, maintenance, and a comfortable, private environment.

Responsibilities

• Serve as the first point of contact for clients, visitors and clinicians.
• Oversee front desk and admin tasks to support clinic efficiency and standards.

Skills

Front office coordination

Prioritisation

Communication skills

Reception management

Client experience

Job description

Bupa in Sydney is seeking a Clinic Coordinator to ensure smooth operations and a welcoming experience at Mindplace Clinic. You will be the first point of contact for clients, visitors and clinicians, providing professional front desk support and coordinating daily admin tasks.

Join us to contribute to a high-quality patient experience, maintain a clean, private space, and uphold our commitment to respectful, inclusive care.