Patient Experience & Clinic Operations Lead

biio.; St Leonards; On-site; AUD 90,000 - 130,000; Full time

Job summary

biio. is opening a Sydney clinic and seeks a capable leader to run the space and lead the patient experience team. The role blends frontline patient contact with day-to-day operations management, with rapid progression to clinic leadership as the team grows.

You’ll be the first point of contact for patients, coordinate appointments and logistics, and support clinicians to keep time focused on care, while building a Sydney-based team in collaboration with existing Perth and Melbourne operations.

Job description

biio. is opening a Sydney clinic and seeks a capable leader to run the space and lead the patient experience team. The role blends frontline patient contact with day-to-day operations management, with rapid progression to clinic leadership as the team grows.

You’ll be the first point of contact for patients, coordinate appointments and logistics, and support clinicians to keep time focused on care, while building a Sydney-based team in collaboration with existing Perth and Melbourne operations.