Client Success Partner — Hybrid (Australia)

Gartner Inc.; New South Wales; Hybrid; AUD 60,000 - 90,000; Full time

Job summary

Gartner Inc. is seeking an Associate Client Success in Australia to onboard clients, demonstrate value, and drive engagement with Gartner products. You will build relationships with senior IT leaders, surface business priorities, and guide actions that deliver measurable ROI from Gartner subscriptions.

The role emphasizes collaboration, clear communication, and proactive engagement across client teams, with hybrid work options and a focus on delivering exceptional client outcomes.

Qualifications

• Australia citizenship is required due to business demand.
• 6 months+ relevant professional and/or internship experience.
• University graduates with strong internship experiences are welcomed.
• Proven track record of success fueled by a passion for delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.
• Bachelor’s or Master’s degree preferred.

Responsibilities

• Build and manage relationships with Senior IT leaders to ensure Gartner subscriptions deliver value.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls and engagements to surface priorities and propose actions that drive ROI.
• Collaborate with internal partners to maximize Gartner's value for clients.
• Review client book of business to monitor performance and engagement metrics.

Skills

Communication

Collaboration

Prioritization

Critical thinking

Influencing skills

Education

Bachelor’s or Master’s degree

Job description

Gartner Inc. is seeking an Associate Client Success in Australia to onboard clients, demonstrate value, and drive engagement with Gartner products. You will build relationships with senior IT leaders, surface business priorities, and guide actions that deliver measurable ROI from Gartner subscriptions.

The role emphasizes collaboration, clear communication, and proactive engagement across client teams, with hybrid work options and a focus on delivering exceptional client outcomes.