Client Services Supervisor, Corrections Operations

Department of Justice and Community Safety; Australia; On-site; AUD 101,000 - 114,000; Full time

Job summary

Department of Justice and Community Safety is seeking a Supervisor, Client Services for Western Plains Correctional Centre. The role supports prison operations by providing leadership and ensuring efficient, compliant prison services across multiple functions.

The successful candidate will monitor workloads, mentor staff, and ensure audits and procedures meet legislative and organisational requirements. Pre-employment checks and background verification are part of the process.

Qualifications

• Exceptional computer skills with the ability to design electronic tools to gain efficiencies in processes.
• Experience using Oracle financial system and PIMS is beneficial.

Responsibilities

• Monitor workload of team and individuals, understanding output and capacity.
• Provide leadership, mentoring, training and performance management to support the team.
• Ensure procedures and processes are compliant with legislative and organisational requirements including audits.

Skills

Exceptional computer skills

Oracle financial system

PIMS

Tools

Oracle financial system

PIMS

Job description

Department of Justice and Community Safety is seeking a Supervisor, Client Services for Western Plains Correctional Centre. The role supports prison operations by providing leadership and ensuring efficient, compliant prison services across multiple functions.

The successful candidate will monitor workloads, mentor staff, and ensure audits and procedures meet legislative and organisational requirements. Pre-employment checks and background verification are part of the process.