Client Services & Scheduling Specialist

Precision Pest Control; Sydney; Sur place; AUD 60 000 - 70 000; Plein temps

Résumé du poste

Precision Pest Control in Sydney, NSW, is seeking a dedicated Sales Administrator to support our busy head office. This role covers sales administration, customer service, appointment scheduling, and day-to-day admin tasks to keep our team efficient.

You will coordinate bookings, generate quotes, process orders, and maintain client records while building strong client relationships in a fast-paced office environment.

Qualifications

• Proven experience in administration, customer service, sales administration, sales support, or account management within an office environment.
• Strong ability to communicate professionally with customers and clients and build positive business relationships.
• Exceptional written and verbal English communication skills.
• Excellent time management, organisation, prioritisation, and attention to detail.
• A current Police Check (or willingness to obtain one) and valid Australian work rights are mandatory.

Responsabilités

• Provide professional written and verbal communication, respond to customer enquiries, build strong client relationships, and assist with sales enquiries
• Coordinate service bookings, manage the service calendar, and schedule appointments to ensure smooth and productive site visits for our technical team
• Prepare and generate client quotes, process incoming orders received via phone and email, and provide day-to-day administrative support to the sales team
• Manage existing client accounts, follow up with clients on regular service schedules, and arrange recurring appointments and bookings
• Maintain accurate customer and client records, assist with invoicing, data entry, document management, and provide administrative support to the sales and service divisions
• Work collaboratively with the sales and service teams to maintain efficient processes and deliver a high standard of customer service

Connaissances

Customer service

Administration

Sales support

Communication

Time management

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Gmail

Google Maps

Description du poste

Precision Pest Control in Sydney, NSW, is seeking a dedicated Sales Administrator to support our busy head office. This role covers sales administration, customer service, appointment scheduling, and day-to-day admin tasks to keep our team efficient.

You will coordinate bookings, generate quotes, process orders, and maintain client records while building strong client relationships in a fast-paced office environment.