Remote Pest Control Service Specialist & Sales Coordinator

Pesteco Pty; Sydney; Teletrabalho; AUD 45 000 - 60 000; Tempo integral

Resumo da oferta

Pesteco Pty is seeking a Pest Control Service Co-ordinator to join our Customer Service team remotely on a full-time or part-time basis, handling phone and email enquiries, driving sales, and supporting customers.

You will receive inbound inquiries, outreach to existing customers, schedule appointments, maintain up-to-date records, and help meet sales targets while delivering a 'wow' experience and collaborating with colleagues.

Qualificações

• Experience working in customer service or call centre environments (essential).
• Demonstrated experience in phone sales and converting enquiries into sales.
• Capable of working with multiple database systems and email programs; experience with Word and Excel desirable.
• Proficient at communicating verbally and electronically.

Responsabilidades

• Receiving inbound calls and email enquiries from our customers.
• Proactively making outbound calls to our existing customers to promote our products and services.
• Resolving customer queries quickly and accurately.
• Scheduling appointments for our customers.
• Converting incoming enquiries into sales opportunities.
• Liaising with your fellow colleagues.
• Meeting call and internal sales targets.
• Maintaining our databases by ensuring customer records are up to date while ensuring compliance.

Conhecimentos

Customer service

Call centre environments

Phone sales

Database systems

Microsoft Word

Microsoft Excel

Verbal communication

Multi-tasking

Problem-solving

Teamwork

Descrição da oferta de emprego

Pesteco Pty is seeking a Pest Control Service Co-ordinator to join our Customer Service team remotely on a full-time or part-time basis, handling phone and email enquiries, driving sales, and supporting customers.

You will receive inbound inquiries, outreach to existing customers, schedule appointments, maintain up-to-date records, and help meet sales targets while delivering a 'wow' experience and collaborating with colleagues.