Scheduling Coordinator - Pest Management

RecruitShop; Wollongong City Council; On-site; AUD 39,000 - 47,000; Part time

Job summary

Possum Busters in Thirroul, NSW, is seeking an organized, office-based administrator to help keep operations running smoothly. You will handle high volumes of calls, book and schedule technicians across Sydney, Wollongong, Southern Highlands, Central Coast and Canberra, and prepare client quotes.

This two-day-per-week role (Wednesday and Friday, 8:30 am–5:00 pm) offers on-site parking and immediate start in a busy, fast-paced team.

Qualifications

• Experience in a similar administration-based role.
• Experience scheduling trades is ideal.
• Strong customer service and time management abilities.
• Proficient with Xero and Fergus is desirable.
• Flexible attitude to work in a fast-paced environment.

Responsibilities

• Answering a high volume of incoming calls and responding to booking inquiries
• Organising jobs for technicians across Sydney, Wollongong, Southern Highlands, Central Coast, and Canberra
• Providing a high level of customer service to all clients and property managers
• Writing up quotes based on client needs
• Managing schedules and ensuring timely service delivery
• Supporting the wider team during busy periods or sick leave and annual leave

Job description

• EARN a Negotiable Hourly Rate + Super | Part-Time Office-Based Role
  
• Reputable Business with 20+ Years of Experience in Pest Management
  
• Small Team in Thirroul | 10 Mins to the Beach | Dynamic Fast-Paced Role
  
• 2 Days Pw | Wednesday & Friday | 8.30 am - 5 pm | Immediate Start
  

• EARN a Negotiable Hourly Rate + Super | Part-Time Office-Based Role
  
• Reputable Business with 20+ Years of Experience in Pest Management
  
• Small Team in Thirroul | 10 Mins to the Beach | Dynamic Fast-Paced Role
  
• 2 Days Pw | Wednesday & Friday | 8.30 am - 5 pm | Immediate Start
  

About The Company

Possum Busters is Australia's most trusted possum removal company, providing effective pest management solutions. We pride ourselves on our exceptional customer service and commitment to quality, making us a leader in the industry.

About The Opportunity

In this role, you will play a crucial role in ensuring our operations run smoothly and efficiently. This is a busy office-based role in Thirroul, close to the beach with on-site parking, and candidates who live locally are encouraged to apply!

Some of your responsibilities will include:

• Answering a high volume of incoming calls and responding to booking inquiries
• Organising jobs for technicians across Sydney, Wollongong, Southern Highlands, Central Coast, and Canberra
• Providing a high level of customer service to all clients and property managers
• Writing up quotes based on client needs
• Managing schedules and ensuring timely service delivery
• Supporting the wider team during busy periods or sick leave and annual leave

About You

The successful candidate will have:

• Experience in a similar administration-based role, and experience scheduling trades would be ideal!
• Knowledge of pest management (ideal but not essential, as full training will be provided)
• Strong customer service skills and excellent time management abilities
• Proficient computer skills, including experience with systems such as Xero and Fergus, would be desirable
• A flexible attitude and ability to work in a fast-paced environment