Client Services & Project Operations Coordinator (Perth CBD)

TBB Planning; Perth; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Bonuses

Day off at Christmas

Regular social events

Ergonomic workstations

Barista-style coffee

Healthy snacks

Job summary

TBB Planning is seeking a highly organised business support professional to coordinate administration that keeps our projects and Perth office running smoothly. You’ll assist planners, manage onboarding, contracts and invoicing, and provide first-line systems support.

You’ll thrive in a collaborative, professional-services environment, balancing priorities while ensuring client service remains welcoming and efficient. Perth CBD office-based role with opportunities for process improvements.

Qualifications

• Experience in administration or project support, ideally within a professional-services or project-based business.
• Highly IT competent, with strong Microsoft 365 and SharePoint skills and document management experience.
• Process-minded and solutions-focused, with a natural instinct to improve how work gets done.
• Highly organised and accurate, even when balancing changing priorities and deadlines.

Responsibilities

• Coordinate new project set-ups across our business systems including project financial information and document workflows.
• Administer project documents, agreements and onboarding requirements, and help resolve project administration queries.
• Support invoicing, debtor follow-up, tender monitoring, contract administration and project close-out processes.
• Take responsibility for reception, visitors, meeting rooms, incoming calls and general office requirements.
• Provide first-line systems support and work with our external IT providers to resolve issues and keep things running smoothly.
• Support team events and coordinate client activities and industry events.

Skills

Administration

MS 365

SharePoint

Project support

Communication

Tools

Microsoft 365

SharePoint

Job description

TBB Planning is seeking a highly organised business support professional to coordinate administration that keeps our projects and Perth office running smoothly. You’ll assist planners, manage onboarding, contracts and invoicing, and provide first-line systems support.

You’ll thrive in a collaborative, professional-services environment, balancing priorities while ensuring client service remains welcoming and efficient. Perth CBD office-based role with opportunities for process improvements.