Client Services Administrator

Clarity Partners; Perth; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Superannuation

Benefits package

Job summary

Clarity Partners in West Perth is seeking an experienced Client Services Administrator to support a boutique professional services firm specialising in tax, financial and business advisory services.

You will coordinate day-to-day administration, manage client inquiries and documentation, and help maintain strong client relationships across the advisory team. This full-time role offers a salary of about AUD 90,000 plus super and benefits.

Qualifications

• Experience in client services or practice administration.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide high-level administrative and client support to the advisory team.
• Act as a key point of contact for clients, managing enquiries and communications professionally.
• Coordinate meetings, appointments and client documentation.
• Prepare, format and distribute correspondence, reports and other documentation.
• Maintain accurate client records and ensure information is kept up to date.
• Assist with client onboarding and ongoing administration.
• Coordinate workflow and follow up on outstanding actions to ensure deadlines are met.
• Support the team with general practice administration and document management.
• Liaise with clients and internal stakeholders to ensure a seamless client experience.
• Identify opportunities to improve administrative processes and efficiency.

Skills

Client services

Administration

Communication

Organisation

Tools

Microsoft Office

Job description

Clarity Partners is looking for an experienced Client Services Administrator to join a boutique professional services firm specialising in tax, financial and business advisory services. With a specialist team of around 20 professional and support staff, the firm works closely with small to medium-sized and privately owned businesses, providing practical, end-to-end advice to support their growth and long-term success.

This role will provide dedicated administrative and client services support across the practice, working closely with experienced advisors and Partners. You will play an important part in maintaining strong client relationships, coordinating day-to-day requirements and ensuring the team has the administrative support needed to deliver a high level of service.

The role would suit someone who enjoys working in a professional, close-knit environment where client relationships, teamwork and attention to detail are genuinely valued.

Key Responsibilities

• Provide high-level administrative and client support to the advisory team
• Act as a key point of contact for clients, managing enquiries and communications professionally
• Coordinate meetings, appointments and client documentation
• Prepare, format and distribute correspondence, reports and other documentation
• Maintain accurate client records and ensure information is kept up to date
• Assist with client onboarding and ongoing administration
• Coordinate workflow and follow up on outstanding actions to ensure deadlines are met
• Support the team with general practice administration and document management
• Liaise with clients and internal stakeholders to ensure a seamless client experience
• Identify opportunities to improve administrative processes and efficiency

About You

• Previous experience in a client services, administration, practice administration or professional services role
• Strong communication and interpersonal skills, with a genuine client-focused approach
• Highly organised with excellent attention to detail
• Confident managing multiple priorities and working to deadlines
• Professional and polished in your written and verbal communication
• Comfortable working independently while contributing to a collaborative team
• Strong Microsoft Office skills and confidence learning new systems
• Experience within accounting, financial services, legal or another professional services environment will be highly regarded

Why This Role

• Join a specialist boutique professional services firm supporting a diverse range of business and private clients
• Work closely with experienced accounting, tax and business advisory professionals and Partners
• Take ownership of a varied client services and administration role with direct client interaction
• $90k + super and benefits
• Full-time position based in West Perth

If you're an organised and client-focused administrator looking for a role where you can make a genuine contribution to both the team and client experience, we'd love to hear from you.