Client Services & Project Administration Coordinator

TBB Planning; Perth; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Bonuses

Day off at Christmas

Regular social events

Ergonomic workstations

Barista-style coffee

Healthy snacks

Job summary

TBB Planning is seeking a highly organised business support professional to coordinate administration that keeps our projects and Perth office running smoothly. You’ll assist planners, manage onboarding, contracts and invoicing, and provide first-line systems support.

You’ll thrive in a collaborative, professional-services environment, balancing priorities while ensuring client service remains welcoming and efficient. Perth CBD office-based role with opportunities for process improvements.

Qualifications

• Experience in administration or project support, ideally within a professional-services or project-based business.
• Highly IT competent, with strong Microsoft 365 and SharePoint skills and document management experience.
• Process-minded and solutions-focused, with a natural instinct to improve how work gets done.
• Highly organised and accurate, even when balancing changing priorities and deadlines.

Responsibilities

• Coordinate new project set-ups across our business systems including project financial information and document workflows.
• Administer project documents, agreements and onboarding requirements, and help resolve project administration queries.
• Support invoicing, debtor follow-up, tender monitoring, contract administration and project close-out processes.
• Take responsibility for reception, visitors, meeting rooms, incoming calls and general office requirements.
• Provide first-line systems support and work with our external IT providers to resolve issues and keep things running smoothly.
• Support team events and coordinate client activities and industry events.

Skills

Administration

MS 365

SharePoint

Project support

Communication

Tools

Microsoft 365

SharePoint

Job description

Full-Time | On-Site (Perth CBD office)

We’re looking for a highly organised, systems-minded professional to join our business support team and coordinate the administration that keeps our projects, clients and Perth office running smoothly.

What you’ll do

You’ll become a trusted point of support for our planners, helping them find information, navigate systems and keep project administration moving. You’ll also contribute to the professional and welcoming experience we create for our clients and visitors.

• Coordinate new project set-ups across our business systems including project financial information and document workflows.


• Administer project documents, agreements and onboarding requirements, and help resolve project administration queries.


• Support invoicing, debtor follow-up, tender monitoring, contract administration and project close-out processes.


• Take responsibility for reception, visitors, meeting rooms, incoming calls and general office requirements.


• Provide first-line systems support and work with our external IT providers to resolve issues and keep things running smoothly.


• Support team events and coordinate client activities and industry events.

What we’re looking for

We’re looking for a highly organised, systems-minded professional to join our business support team and coordinate the administration that keeps our projects, clients and Perth office running smoothly.

Experience with invoicing, contracts or project administration in planning, architecture, engineering, property or another consultancy environment would be highly regarded.

You’ll thrive in this role if you are:

• Experienced in administration or project support, ideally within a professional-services or project-based business.


• Highly IT competent, with strong Microsoft 365 and SharePoint skills and sound document management experience.


• Process-minded and solutions-focused, with a natural instinct to improve how work gets done.


• Highly organised and accurate, even when balancing changing priorities and deadlines.


• Confident and professional when following up team members, responding to queries and assisting clients.


• Practical and collaborative, with the willingness to help across project administration, client service and office coordination.


• Quick to learn new systems and comfortable helping others use them consistently.

Why TBB?

At TBB, we sign on to the ethos“we do this with heart”. Caring for one another, our clients and the quality of our work is central to who we are.

We offer:

• A competitive salary package.


• A trusted role where your ideas and improvements will have a visible impact.


• Professional development and involvement in systems and workflow improvements.


• A people-focused workplace and a friendly, supportive team.


• A central Perth CBD office and a range of perks, including bonuses, a day off at Christmas, regular social events, ergonomic workstations, barista-style coffee and healthy snacks.

TBB Planning is committed to building an inclusive, respectful and supportive workplace. We encourage applications from people with diverse backgrounds, experiences and perspectives.

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