Client Services Officer - Coroner's Court - Lidcombe

Department: Illawarra South; Sydney; On-site; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Onsite parking

Flexible work environment

Training & development opportunities

Health & wellbeing program

Job summary

Coroners Court of New South Wales is seeking a Client Services Officer for the Lidcombe court, providing essential registry support to coroners, families and court users. The role requires empathy, discretion, and the ability to manage multiple tasks in a sensitive environment.

The position offers on-site work at Lidcombe with parking, ongoing temporary and permanent opportunities, and potential regional travel as part of inquest hearings.

Qualifications

• Strong communication and time management skills.
• Empathetic and discreet in handling sensitive content.
• Proactive with stakeholders and adaptable to travel.
• Comfortable with new technology and detail oriented.

Responsibilities

• Provide administrative and court support to Coroners.
• Communicate with coroners, families, court users and stakeholders.
• Deliver services in a fast-paced, sensitive operational environment.
• Travel to regional inquest hearings when needed.

Skills

Empathy

Discretion

Communication

Time management

Stakeholder liaison

Tech-savvy

Job description

Client Services Officer - Coroner's Court - Lidcombe

$78,000 - $84,799 a year

Casual/Temporary, Full time, Part time, Permanent

2d ago , from Department of Communities and Justice NSW

Location: Coroners Court Lidcombe (onsite parking is available).

Employment Type: Ongoing and Temporary, Full Time and Part Time.

Salary: $78,000pa - $84,799pa - plus employer’s contribution to super and annual leave loading.

We are recruiting to build a talent pool which may be used over the next 18 months to fill full time and part time ongoing and temporary vacancies as they arise.

Your role

The Coroner’s Court investigates certain kinds of deaths to determine the identity of the deceased and the date, place and circumstances and medical cause of death.

The Client Service Officer role is part of the Court registry team which provides administrative and court support to Coroners. The role is responsible for communicating with, and delivering services to Coroners, families, court users and stakeholders.

The role requires you to work in a fast paced, dynamic and sensitive operational environment, while maintaining a high quality of output and engagement with all court clients. The role may present opportunities for regional travel.

Persons seeking to work at the Coroners Court need to be compassionate and empathetic and have a high level of personal resilience as the role involves exposure to sensitive and graphic content, including images, photographs and discussions relating to violence, death and/or homicide matters.

What we’re looking for

• Someone who is proactive and can think on their feet, display empathy and maintain the utmost discretion and professionalism
• Confident in liaising with a wide range of stakeholders
• Strong communication and time management skills
• Experienced and confident with new technology and good attention to detail
• Someone who has a professional attitude in the workplace and in their communication – both written and verbal
• Someone who can travel to regional areas to manage inquest hearings

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

The Coroners Court of New South Wales plays a vital role in investigating reportable deaths and fires to provide answers for families, support public safety and contribute to the administration of justice.

Working for the Department of Communities and Justice (DCJ) provides opportunities to make a real difference. The DCJ collaborates with other agencies and community partners to improve the lives of children, adults, families and communities. The DCJ aims to deliver efficient and effective court services in a safe and respectful environment. Staff aim to work together to support individuals and families involved in court matters.

Applications close: 17 November 2026 at 11.59pm

For more information about the role or what it’s like to work for DCJ, please contact Vera Temelkovska via email ***************@justice.nsw.gov.au

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTQIA+, culturally and linguistically diverse people, carers and other diversity groups.

Thank you for your interest in this role. We look forward to receiving your application.