Client Services Officer - Court Services

NSW Department of Communities and Justice; Wagga Wagga; On-site; AUD 76,000 - 82,000; Full time

Benefits offered by this job

Flexible work environment

Training opportunities

Health & Wellbeing program

Employee assistance program

Competitive pay

Job summary

NSW Department of Communities and Justice is seeking a Client Services Officer – Court Services in Wagga Wagga. You will handle clerical and administrative duties, respond to customer inquiries, and manage data entry and records to support court operations.

The role requires a current Australian Driver’s Licence, willingness to travel to HUB locations (overnight stays may be needed), and commitment to inclusion and integrity in a court environment.

Qualifications

• Provides clerical and administrative support to clients
• Experience with data entry and records management
• Strong customer service oriented approach

Responsibilities

• Assist with operation of court rooms and complex administrative tasks
• Provide high quality clerical and administrative support to clients
• Liaise with stakeholders to deliver services and support the court journey

Skills

Customer service

Data entry

Records management

Clerical tasks

Tools

MS Office

Job description

Client Services Officer – Court Services

Location: Wagga Wagga

Salary: Clerk Grade ½ from $75,728 to $82,329pa. Plus, employer contribution to superannuation and annual leave loading.

Your role

As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management. Court Services in New South Wales provide a range of essential functions to support the justice system and the community. These services ensure that the legal system operates smoothly and that individuals have access to justice and support throughout their court journey.

What You’ll Do

You will assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients. Working as a member of a team, you will liaise with a wide range of stakeholders to provide high level clerical and administrative support services. Your familiarity and confidence with core office software applications or other technology will see you succeed in this role.

What We’re Looking For

If selected for a role, candidates must hold a current Australian Drivers Licence and be willing to travel to other locations within the HUB. In some instances, this will require overnight stays. Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters.

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close 24th November 2026 at 11:59pm.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Sarah Scott [e-mail]

If you have any questions about the application process or would like to request a recruitment adjustment (for example submitting your application in a different format), please call Dean on 02 9765 3526 or email the recruiter

Other Information

A talent pool may be created to fill future ongoing and temporary roles and is valid for a period of up to 18 months.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

For more information visit Your recruitment journey on the DCJ website..