Client Services Officer - Coroner's Court - Lidcombe

NSW Department of Communities and Justice; Sydney; On-site; AUD 78,000 - 85,000; Full time

Job summary

NSW Department of Communities and Justice – Lidcombe NSW is recruiting a Client Services Officer for the Coroner's Court. The role sits in the Court registry team, delivering services to Coroners, families, court users and stakeholders in a fast-paced, sensitive environment.

You will communicate professionally, manage enquiries, and support inquests. The position may require regional travel and involves exposure to graphic content, so compassion, discretion and resilience are essential.

Qualifications

• Compassionate and empathetic approach.
• Discretion and professionalism in all communications.
• Excellent liaison with diverse stakeholders.
• Strong communication and time-management skills.
• Comfortable using new technology and maintaining accuracy.
• Willingness to travel to regional areas for inquest hearings.

Responsibilities

• Provide administrative and court support to Coroners.
• Communicate with families, court users and stakeholders.
• Maintain high-quality output and engagement in a fast-paced, sensitive environment.
• Travel to regional areas to manage inquest hearings if required.

Skills

Empathy

Discretion

Stakeholder liaison

Communication

Attention to detail

Travel readiness

Job description

Client Services Officer - Coroner's Court - Lidcombe

NSW Department of Communities and Justice – Lidcombe NSW

Location: Coroners Court Lidcombe (onsite parking is available).

Employment Type: Ongoing and Temporary, Full Time and Part Time.

Salary: $78,000pa - $84,799pa - plus employer’s contribution to super and annual leave loading.

We are recruiting to build a talent pool which may be used over the next 18 months to fill full time and part time ongoing and temporary vacancies as they arise.

Your role

The Coroner’s Court investigates certain kinds of deaths to determine the identity of the deceased and the date, place and circumstances and medical cause of death.

The Client Service Officer role is part of the Court registry team which provides administrative and court support to Coroners. The role is responsible for communicating with, and delivering services to Coroners, families, court users and stakeholders.

The role requires you to work in a fast paced, dynamic and sensitive operational environment, while maintaining a high quality of output and engagement with all court clients. The role may present opportunities for regional travel.

Persons seeking to work at the Coroners Court need to be compassionate and empathetic and have a high level of personal resilience as the role involves exposure to sensitive and graphic content, including images, photographs and discussions relating to violence, death and/or homicide matters.

What we’re looking for

• Someone who is proactive and can think on their feet, display empathy and maintain the utmost discretion and professionalism
• Confident in liaising with a wide range of stakeholders
• Strong communication and time management skills
• Experienced and confident with new technology and good attention to detail
• Someone who has a professional attitude in the workplace and in their communication – both written and verbal
• Someone who can travel to regional areas to manage inquest hearings

Download the role description

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

The Coroners Court of New South Wales plays a vital role in investigating reportable deaths and fires to provide answers for families, support public safety and contribute to the administration of justice.

Working for the Department of Communities and Justice (DCJ) provides opportunities to make a real difference. The DCJ collaborates with other agencies and community partners to improve the lives of children, adults, families and communities. The DCJ aims to deliver efficient and effective court services in a safe and respectful environment. Staff aim to work together to support individuals and families involved in court matters.

Are you ready to join us?

Applications close: 17 November 2026 at 11.59pm

For more information about the role or what it’s like to work for DCJ, please contact Vera Temelkovska via email ***************@justice.nsw.gov.au

If you have any questions about the application process or would like to request a recruitment adjustment (for example submitting your application in a different format), please call Natalie Cummings on 02 8688 7*** or via email ***************@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTQIA+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.