Client Services Officer – Coroner's Court (Compassionate)

NSW Department of Communities and Justice; Sydney; On-site; AUD 78,000 - 85,000; Full time

Job summary

NSW Department of Communities and Justice – Lidcombe NSW is recruiting a Client Services Officer for the Coroner's Court. The role sits in the Court registry team, delivering services to Coroners, families, court users and stakeholders in a fast-paced, sensitive environment.

You will communicate professionally, manage enquiries, and support inquests. The position may require regional travel and involves exposure to graphic content, so compassion, discretion and resilience are essential.

Qualifications

• Compassionate and empathetic approach.
• Discretion and professionalism in all communications.
• Excellent liaison with diverse stakeholders.
• Strong communication and time-management skills.
• Comfortable using new technology and maintaining accuracy.
• Willingness to travel to regional areas for inquest hearings.

Responsibilities

• Provide administrative and court support to Coroners.
• Communicate with families, court users and stakeholders.
• Maintain high-quality output and engagement in a fast-paced, sensitive environment.
• Travel to regional areas to manage inquest hearings if required.

Skills

Empathy

Discretion

Stakeholder liaison

Communication

Attention to detail

Travel readiness

Job description

NSW Department of Communities and Justice – Lidcombe NSW is recruiting a Client Services Officer for the Coroner's Court. The role sits in the Court registry team, delivering services to Coroners, families, court users and stakeholders in a fast-paced, sensitive environment.

You will communicate professionally, manage enquiries, and support inquests. The position may require regional travel and involves exposure to graphic content, so compassion, discretion and resilience are essential.