Client Services & Office Operations Coordinator

Top Dog Plumbing; Sunshine Coast Regional; On-site; AUD 55,000 - 65,000; Full time

Job summary

Top Dog Plumbing on the Sunshine Coast is seeking a motivated customer service administrator to join our team. The role focuses on day-to-day office operations, scheduling plumbing services, and delivering friendly, professional support to customers.

You will handle calls, emails, and invoices, maintain accurate records, and help keep our office efficient. This full-time, 5-day-per-week position offers stability in a trusted local business and opportunities to shine in a collaborative

Qualifications

• Proven experience in customer service and administration roles.
• Ability to plan and schedule daily/weekly workloads efficiently.
• Experience with scheduling systems (Aro Flo preferred) and MS Office.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage day-to-day administrative tasks to ensure office smooth operation.
• Coordinate and schedule plumbing service appointments.
• Handle incoming calls and emails with professional customer service.
• Maintain accurate records of interactions, invoices, and jobs.

Skills

Customer service

Administration

Scheduling

Communication

Time management

Tools

Aro Flo

Microsoft Office

Job description

Top Dog Plumbing on the Sunshine Coast is seeking a motivated customer service administrator to join our team. The role focuses on day-to-day office operations, scheduling plumbing services, and delivering friendly, professional support to customers.

You will handle calls, emails, and invoices, maintain accurate records, and help keep our office efficient. This full-time, 5-day-per-week position offers stability in a trusted local business and opportunities to shine in a collaborative