Client Services Administrator: Operations & Client Experience

Horizon Nexus Partners; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

Horizon Nexus Partners in Brisbane is seeking a Client Services Administrator to join our Business Services team, delivering exceptional client service and ensuring seamless administrative processes across engagements.

The role works closely with Partners, Managers and Advisors, supporting a broad range of client engagements and ensuring accurate records; exposure to MYOB, Xero and ASIC compliance is beneficial, with a clear path for career growth in a fast-growing firm.

Qualifications

• 1–2 years' experience in an administration or client services role.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage competing priorities.
• A proactive approach to problem solving and continuous improvement.
• Confidence using technology and a willingness to learn new systems.
• A professional, client-focused approach and excellent attention to detail.

Responsibilities

• Providing administrative support to Partners, Managers and the wider Business Advisory & Tax team.
• Preparing, collating and distributing Financial Statements, Income Tax Returns and client correspondence.
• Preparing client invoices and assisting with month-end administrative processes.
• Managing corporate compliance activities, including ASIC forms, annual company statements and related lodgements.
• Maintaining accurate client records and documentation.
• Supporting the smooth day-to-day operation of the administration function.
• Working collaboratively with colleagues to continuously improve processes and deliver an exceptional client experience.

Skills

Written communication

Verbal communication

Organisational skills

Problem solving

Tech savvy

Attention to detail

Client-focused

Tools

MYOB

Xero

ASIC compliance processes

Job description

Horizon Nexus Partners in Brisbane is seeking a Client Services Administrator to join our Business Services team, delivering exceptional client service and ensuring seamless administrative processes across engagements.

The role works closely with Partners, Managers and Advisors, supporting a broad range of client engagements and ensuring accurate records; exposure to MYOB, Xero and ASIC compliance is beneficial, with a clear path for career growth in a fast-growing firm.