Client Services Administrator

Horizon Nexus Partners; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

Horizon Nexus Partners in Brisbane is seeking a Client Services Administrator to join our Business Services team, delivering exceptional client service and ensuring seamless administrative processes across engagements.

The role works closely with Partners, Managers and Advisors, supporting a broad range of client engagements and ensuring accurate records; exposure to MYOB, Xero and ASIC compliance is beneficial, with a clear path for career growth in a fast-growing firm.

Qualifications

• 1–2 years' experience in an administration or client services role.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage competing priorities.
• A proactive approach to problem solving and continuous improvement.
• Confidence using technology and a willingness to learn new systems.
• A professional, client-focused approach and excellent attention to detail.

Responsibilities

• Providing administrative support to Partners, Managers and the wider Business Advisory & Tax team.
• Preparing, collating and distributing Financial Statements, Income Tax Returns and client correspondence.
• Preparing client invoices and assisting with month-end administrative processes.
• Managing corporate compliance activities, including ASIC forms, annual company statements and related lodgements.
• Maintaining accurate client records and documentation.
• Supporting the smooth day-to-day operation of the administration function.
• Working collaboratively with colleagues to continuously improve processes and deliver an exceptional client experience.

Skills

Written communication

Verbal communication

Organisational skills

Problem solving

Tech savvy

Attention to detail

Client-focused

Tools

MYOB

Xero

ASIC compliance processes

Job description

At Horizon Nexus Partners, we're building something different.

We're a modern professional services firm with an ambitious vision to become Australia's pre-eminent advisor to the Private Plus market. We combine deep technical expertise with a collaborative, people-first culture where every team member has the opportunity to make a genuine impact.

As we continue to grow, we're looking for a proactive and organised Client Services Administrator to join our Business Services team that have come across through our acquisition of PKF Brisbane. This is an opportunity for someone who enjoys variety, thrives in a fast-paced environment and takes pride in delivering exceptional service to both clients and colleagues.

If you're someone who loves being organised, enjoys supporting a high-performing team and wants to build a long-term career within a growing firm, we'd love to hear from you.

The Opportunity

Our Business Services team partners with privately owned businesses, family groups and high-net-worth clients, providing tailored accounting, taxation and advisory services that help businesses grow with confidence.

As a Client Services Administrator, you'll be an integral part of the team, ensuring our administrative processes run seamlessly while delivering an outstanding experience for our clients. You'll work closely with Partners, Managers and Advisors, supporting the delivery of quality work across a broad range of client engagements.

What You'll Be Doing

• Providing administrative support to Partners, Managers and the wider Business Advisory & Tax team.
• Preparing, collating and distributing Financial Statements, Income Tax Returns and client correspondence.
• Preparing client invoices and assisting with month-end administrative processes.
• Managing corporate compliance activities, including ASIC forms, annual company statements and related lodgements.
• Maintaining accurate client records and documentation.
• Supporting the smooth day-to-day operation of the administration function.
• Working collaboratively with colleagues to continuously improve processes and deliver an exceptional client experience.

What You'll Bring

We're looking for someone who is organised, dependable and enjoys working as part of a collaborative team.

• 1-2 years' experience in an administration or client services role.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage competing priorities.
• A proactive approach to problem solving and continuous improvement.
• Confidence using technology and a willingness to learn new systems.
• A professional, client-focused approach and excellent attention to detail.

It would be great if you also have:

• Experience working within an accounting or professional services firm.
• Exposure to MYOB, Xero and/or corporate compliance processes (ASIC).

Why Horizon Nexus Partners?

We're building a firm where talented people can do their best work- without unnecessary hierarchy or limitations.

When you join us, you'll enjoy:

• Exposure to a diverse portfolio of quality clients across multiple industries.
• Direct access to experienced Partners and leaders who are invested in your development.
• Genuine opportunities for career progression in a fast-growing firm.
• A collaborative, supportive and inclusive culture where your ideas are valued.
• The opportunity to help shape the future of a firm that's doing things differently.

Ready to Join Us?

If you're looking for an opportunity to work with exceptional clients, continue developing your technical expertise, and build your career with one of Australia's most exciting professional services firms, we'd love to hear from you.