Client Services & Admin Coordinator

Nulsen Disability Services; Wonthaggi; Hybrid; AUD 58,000 - 82,000; Full time

Benefits offered by this job

Professional development and Career |?

Job summary

Relationships Australia Victoria (RAV) is seeking a motivated Client Services Officer for the Wonthaggi headspace Centre. You will be the welcoming first point of contact, handle walk-in clients, answer phones and emails, and help coordinate appointments.

This casual, rostered role requires an Office Administration certificate or relevant experience, proficiency with MS Office and MS Dynamics, and a commitment to client confidentiality in a busy service.

Qualifications

• Office Administration certificate and/or previous experience in an administration capacity.
• Competent in Microsoft Office suite and ability to pick up new programs and business systems with ease; experience with MS Dynamics.

Responsibilities

• Be the welcoming first point of contact for walk-in clients.
• Direct incoming phone enquiries about services and respond to emails.
• Coordinate, book, enter data and process appointments.
• Undertake basic assessment of client service needs as required.

Skills

Customer service

Attention to detail

Confidentiality

Education

Office Administration certificate

Tools

MS Dynamics

Microsoft Office

Job description

Relationships Australia Victoria (RAV) is seeking a motivated Client Services Officer for the Wonthaggi headspace Centre. You will be the welcoming first point of contact, handle walk-in clients, answer phones and emails, and help coordinate appointments.

This casual, rostered role requires an Office Administration certificate or relevant experience, proficiency with MS Office and MS Dynamics, and a commitment to client confidentiality in a busy service.