Client Services & Admin Lead – Open Place

Relationships Australia VIC

City of Melbourne

On-site

AUD 90,000 - 92,000

Full time

5 days ago

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Benefits offered by this job

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Generous leave benefits

Career progression opportunities

Job summary

Relationships Australia Victoria (RAV) invites applications for a Client Services Coordinator positioned at Open Place Bromham, Richmond. Reporting to the Senior Manager Open Place, you will manage front-of-house operations, supervise three administrative staff, and streamline administrative systems to support service delivery.

You will coordinate inquiries and Health Brokerage requests, assist with budget management and reporting, and liaise with RAV Finance and service providers to ensure

Qualifications

Relevant administrative qualifications and several years’ experience in a busy office environment.
Strong Microsoft Office and Excel skills.
Ability to quickly learn new systems.
Demonstrated customer- and client-focused communication with diverse stakeholders.

Responsibilities

Coordinate front-of-house services and supervise the administrative team of three.
Lead administrative systems, processes and reporting.
Coordinate service user enquiries and Health Brokerage requests.
Support budget management and reporting; liaise with Finance.
Coordinate the overall administrative function at Open Place.

Skills

Microsoft Office

Excel

Customer service

Administrative skills

Organisational skills

Education

Administrative qualifications

Tools

Microsoft Office Suite

Job description

You will coordinate inquiries and Health Brokerage requests, assist with budget management and reporting, and liaise with RAV Finance and service providers to ensure

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