Client Service & Administration Officer – Canberra (NV1)

Hitech Asia Pacific; Canberra; On-site; AUD 55,000 - 76,000; Full time

Job summary

Hitech Asia Pacific in Canberra is seeking an experienced Client Service & Administration Officer to deliver high-quality client service and administrative support within a busy corporate environment for a Federal Government department.

The role involves handling client enquiries, processing applications, maintaining records, and coordinating with stakeholders. The contract runs for 12 months with an extension option and offers rewarding hourly rates for an onsite, full-time arrangement.

Qualifications

• Experience in client service, administration and application processing.
• Strong organisational, time management and problem-solving skills.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Responding to client enquiries via phone, email and in person, providing accurate advice and resolving concerns.
• Reviewing and processing applications while maintaining accurate client records and internal systems.
• Liaising with internal and external stakeholders to coordinate and finalise administrative processes.
• Processing sensitive checks and preparing documentation for delegate consideration and approval.
• Supporting operational improvements, Standard Operating Procedures and broader team activities.

Skills

Client service

Administration

Time management

Communication

Job description

Hitech Asia Pacific in Canberra is seeking an experienced Client Service & Administration Officer to deliver high-quality client service and administrative support within a busy corporate environment for a Federal Government department.

The role involves handling client enquiries, processing applications, maintaining records, and coordinating with stakeholders. The contract runs for 12 months with an extension option and offers rewarding hourly rates for an onsite, full-time arrangement.