Administrative Support Officer

Ignite; Canberra; On-site; AUD 65,000 - 75,000; Part time

Job summary

A government agency seeks a highly organized APS5 Administrative Support Officer in Canberra for a 6-month contract. The role involves client services, data management, and supporting a busy consular team. Candidates should have proven experience in administration and possess strong communication and problem-solving skills. This is an exciting opportunity to gain valuable experience in a dynamic environment.

Qualifications

• Proven experience in administration, records management, or data support.
• Strong client service focus with excellent problem-solving skills.
• Comfortable working in dynamic environments with changing priorities.

Responsibilities

• Respond to and triage the team’s inbox.
• Generate weekly consular system reports.
• Ensure records management and documentation are up to date.

Skills

Administration

Data management

Client service focus

Problem-solving skills

Communication skills

Tools

MS Office

Excel

Job description

Overview

The department is looking for a highly organised and proactive APS5 Administrative Support Officer to provide administrative support to a busy consular and data team for a 6-month period, commencing mid-September. This is an exciting temporary opportunity for someone looking to gain experience in client services, data management, and crisis operations.

Location: Canberra, ACT

Contract: 6 months

Responsibilities

• Respond to and triage the team’s inbox, ensuring timely action
• Generate weekly consular system reports and maintain accurate data
• Ensure records management and documentation are up to date
• Update and maintain guidelines and standard operating procedures
• Assist in managing user access across global systems
• Build and maintain strong relationships across teams and stakeholders
• Support client service delivery and administrative tasks in a fast-paced environment

Experience & Skills Required

• Proven experience in administration, records management, or data support
• Strong client service focus with excellent problem-solving skills
• Ability to manage competing priorities and a consistently busy workload
• Experience with MS Office, particularly Excel and data management
• Strong communication and stakeholder engagement skills
• Comfortable working in dynamic environments with changing priorities
• Previous exposure to high-pressure or sensitive situations is advantageous

Requirements

• Must have an NV1 Clearance
• Selection Criteria Response

Employment details

• Location: Canberra, ACT
• Employment type: Contract
• Duration: 6 Months
• Seniority level: Not Applicable

How to apply

For further information or a confidential conversation about the APS5 Administrative Support Officer role, select APPLY NOW or contact Alyanna Ensenado at 0261137521. Your inquiry is valued and will be handled with care.