Client Sales Administrator - Fleet Management

Fleetcare; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Uncapped commission

Flexible working arrangements

Full training support

Ongoing career development

Employee Assistance Program

Birthday leave

Job summary

Fleetcare, Australia's largest independent fleet management provider, is looking for a Fleet Account Manager to join the Bella Vista team. This role involves building long-term relationships with an established client portfolio while providing support and solutions for fleet operations.

The ideal candidate will have customer-facing experience, strong communication skills, and a proactive mindset. The position promises ongoing training and development opportunities, highlighting Fleetcare's

Qualifications

• Experience in account management, customer success, or a similar role.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities effectively.

Responsibilities

• Build and maintain strong relationships with clients.
• Respond to client enquiries and deliver customer service.
• Provide advice on fleet solutions and funding options.
• Conduct client meetings and deliver presentations.

Skills

Customer-facing experience

Relationship management

Strong communication

Problem-solving

Tools

Microsoft Office

CRM systems

Job description

At Fleetcare, we're passionate about helping organisations manage their vehicle fleets smarter. As Australia's largest independent fleet management provider, we've spent more than 35 years delivering innovative solutions, exceptional service and trusted advice to businesses across the country.

We're looking for a motivated and relationship-focused Fleet Account Manager to join our Bella Vista team.

Whether you're already working in account management or have experience in customer success, client services, finance, automotive, leasing or another relationship-focused role, this could be the next step in your career.

Why Join Fleetcare

• Uncapped commission structure
• Established portfolio of clients
• Flexible working arrangements
• Full training and industry accreditation support
• Ongoing learning and career development opportunities
• AFMA membership and accreditation support
• Novated leasing benefits
• Employee Assistance Program and wellbeing initiatives
• Birthday leave and team celebrations
• Supportive, collaborative team culture

About the Role

As a Fleet Account Manager, you'll work closely with an established portfolio of clients, helping them achieve better fleet outcomes while building long-term relationships and identifying opportunities for growth.

You'll become a trusted point of contact for your clients, providing advice, support and solutions across their fleet operations.

Your responsibilities will include:

• Building and maintaining strong relationships with a portfolio of clients
• Responding to client enquiries and delivering exceptional customer service
• Providing advice on fleet solutions, vehicles and funding options
• Assisting clients with vehicle replacement and fleet planning activities
• Conducting client meetings, reviews and presentations
• Identifying opportunities to introduce additional Fleetcare products and services
• Supporting new customer onboarding and implementation activities
• Preparing client reporting and actionable insights
• Maintaining accurate client records and account information
• Working collaboratively with internal teams to deliver outstanding outcomes

About You

You may already be working in account management, customer success, customer service, fleet administration, leasing, automotive, finance or another customer-focused role.

Most importantly, you're someone who enjoys building relationships, solving problems and helping customers succeed.

You’ll bring:

• Experience in a customer-facing or relationship management role
• Strong communication and interpersonal skills
• A proactive and solutions-focused mindset
• Excellent organisational skills and attention to detail
• The ability to manage multiple priorities effectively
• Commercial awareness and confidence identifying opportunities for growth
• A collaborative approach and strong team orientation
• Experience using Microsoft Office and CRM systems

Previous experience in fleet management, automotive, leasing or finance will be highly regarded but is not essential.

Build your career with Fleetcare

This is an excellent opportunity to join an established national business where you'll inherit an existing client portfolio, receive ongoing support and training, and have genuine opportunities to grow your career while increasing your earning potential.

If you're looking for a role where you can build meaningful client relationships, develop your commercial skills and work with a supportive team, we'd love to hear from you.

If this role isn't quite right for you but you recognise how your skills, experience and positive energy could contribute to our success, visit our careers page to view current opportunities and register your interest for future roles.

Fleetcare is an equal opportunity employer and encourages applications from people of all backgrounds and experiences.

Please note: Shortlisted candidates will be required to complete pre-employment background checks.