Account Manager - Fleet

Fleetcare; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Fleetcare, Australia’s largest independent fleet management provider, is seeking a motivated Fleet Account Manager to join our Bella Vista team. You will nurture an established client portfolio, deliver proactive service and strategic fleet advice, and identify opportunities for growth across fleet operations.

You’ll be the trusted point of contact for clients, providing guidance, reporting and solutions, while collaborating with internal teams to ensure outstanding outcomes and smooth

Qualifications

• Experience in a customer-facing or relationship management role
• Strong communication and interpersonal skills
• Ability to manage multiple priorities

Responsibilities

• Building and maintaining relationships with a portfolio of clients
• Responding to client enquiries and delivering exceptional service
• Providing advice on fleet solutions, vehicles and funding options
• Assisting clients with vehicle replacement and fleet planning
• Conducting client meetings, reviews and presentations
• Identifying opportunities to introduce additional Fleetcare products and services
• Supporting new customer onboarding and implementation activities
• Preparing client reporting and actionable insights
• Maintaining accurate client records and account information
• Working collaboratively with internal teams to deliver outstanding outcomes

Skills

Customer-facing role

Communication skills

Proactive mindset

Organisational skills

Prioritisation

Commercial awareness

Team orientation

Problem solving

Tools

Microsoft Office

CRM systems

Job description

At Fleetcare, we're passionate about helping organisations manage their vehicle fleets smarter. As Australia's largest independent fleet management provider, we've spent more than 35 years delivering innovative solutions, exceptional service and trusted advice to businesses across the country.

We're looking for a motivated and relationship-focused Fleet Account Manager to join our Bella Vista team.

Whether you're already working in account management or have experience in customer success, client services, finance, automotive, leasing or another relationship-focused role, this could be the next step in your career.

Why Join Fleetcare

• Uncapped commission structure
• Established portfolio of clients
• Flexible working arrangements
• Full training and industry accreditation support
• Ongoing learning and career development opportunities
• AFMA membership and accreditation support
• Novated leasing benefits
• Employee Assistance Program and wellbeing initiatives
• Birthday leave and team celebrations
• Supportive, collaborative team culture

About the Role

As a Fleet Account Manager, you'll work closely with an established portfolio of clients, helping them achieve better fleet outcomes while building long-term relationships and identifying opportunities for growth.

You'll become a trusted point of contact for your clients, providing advice, support and solutions across their fleet operations.

Your responsibilities will include:

• Building and maintaining strong relationships with a portfolio of clients
• Responding to client enquiries and delivering exceptional customer service
• Providing advice on fleet solutions, vehicles and funding options
• Assisting clients with vehicle replacement and fleet planning activities
• Conducting client meetings, reviews and presentations
• Identifying opportunities to introduce additional Fleetcare products and services
• Supporting new customer onboarding and implementation activities
• Preparing client reporting and actionable insights
• Maintaining accurate client records and account information
• Working collaboratively with internal teams to deliver outstanding outcomes

About You

You may already be working in account management, customer success, customer service, fleet administration, leasing, automotive, finance or another customer-focused role.

Most importantly, you're someone who enjoys building relationships, solving problems and helping customers succeed.

You'll bring:

• Experience in a customer-facing or relationship management role
• Strong communication and interpersonal skills
• A proactive and solutions-focused mindset
• Excellent organisational skills and attention to detail
• The ability to manage multiple priorities effectively
• Commercial awareness and confidence identifying opportunities for growth
• A collaborative approach and strong team orientation
• Experience using Microsoft Office and CRM systems

Previous experience in fleet management, automotive, leasing or finance will be highly regarded but is not essential.

Build your career with Fleetcare

This is an excellent opportunity to join an established national business where you'll inherit an existing client portfolio, receive ongoing support and training, and have genuine opportunities to grow your career while increasing your earning potential.

If you're looking for a role where you can build meaningful client relationships, develop your commercial skills and work with a supportive team, we'd love to hear from you.

Please note:

Shortlisted candidates will be required to complete pre-employment background checks.