Client Sales Administrator - Fleet Management

Fleetcare; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Uncapped commission

Flexible working

Training & accreditation

AFMA membership

Novated leasing benefits

Wellbeing programs

Birthday leave

Team culture

Job summary

Fleetcare is Australia’s largest independent fleet management provider, delivering innovative solutions and trusted advice to businesses across the country. We’re seeking a motivated Client Sales Administrator to join our Sydney Bella Vista team and help manage client relationships and growth.

In this role you’ll be the trusted point of contact, provide advice on fleet solutions and funding options, and work with internal teams to deliver outstanding customer outcomes while expanding our client

Qualifications

• Experience in a customer-facing or relationship management role.
• Strong communication and interpersonal skills.
• Proactive and solutions-focused mindset.

Responsibilities

• Build and maintain strong relationships with a portfolio of clients.
• Respond to client enquiries and deliver exceptional customer service.
• Provide advice on fleet solutions, vehicles and funding options.
• Assist clients with fleet planning and vehicle replacement.

Skills

Relationship mgmt

Communication

Organisational skills

CRM experience

Problem solving

Tools

MS Office

CRM systems

Job description

Job Type: Permanent - Full Time

Location: Sydney

Job Category: Call Centre and Customer Service

At Fleetcare, we're passionate about helping organisations manage their vehicle fleets smarter. As Australia's largest independent fleet management provider, we've spent more than 35 years delivering innovative solutions, exceptional service and trusted advice to businesses across the country.

We're looking for a motivated and relationship-focused Client Sales Administrator to join our Bella Vista team.

Whether you're already working in account management or have experience in customer success, client services, finance, automotive, leasing or another relationship-focused role, this could be the next step in your career.

Job Description

Why Join Fleetcare

• Uncapped commission structure
• Established portfolio of clients
• Flexible working arrangements
• Full training and industry accreditation support
• Ongoing learning and career development opportunities
• AFMA membership and accreditation support
• Novated leasing benefits
• Employee Assistance Program and wellbeing initiatives
• Birthday leave and team celebrations
• Supportive, collaborative team culture

About the Role

Working closely with an established portfolio of clients, you'll be helping them achieve better fleet outcomes while building long-term relationships and identifying opportunities for growth.

You'll become a trusted point of contact for your clients, providing advice, support and solutions across their fleet operations.

Your responsibilities will include:

• Building and maintaining strong relationships with a portfolio of clients
• Responding to client enquiries and delivering exceptional customer service
• Providing advice on fleet solutions, vehicles and funding options
• Assisting clients with vehicle replacement and fleet planning activities
• Conducting client meetings, reviews and presentationsIdentifying opportunities to introduce additional Fleetcare products and services
• Supporting new customer onboarding and implementation activities
• Preparing client reporting and actionable insights
• Maintaining accurate client records and account information
• Working collaboratively with internal teams to deliver outstanding outcomes

Desired Skills and Experience

About You

You may already be working in account management, customer success, customer service, fleet administration, leasing, automotive, finance or another customer-focused role.

Most importantly, you're someone who enjoys building relationships, solving problems and helping customers succeed.

You’ll bring:

• Experience in a customer-facing or relationship management role
• Strong communication and interpersonal skills
• A proactive and solutions-focused mindset
• Excellent organisational skills and attention to detail
• The ability to manage multiple priorities effectivelyCommercial awareness and confidence identifying opportunities for growth
• A collaborative approach and strong team orientation
• Experience using Microsoft Office and CRM systems

Previous experience in fleet management, automotive, leasing or finance will be highly regarded but is not essential.

Build your career with Fleetcare

This is an excellent opportunity to join an established national business where you'll inherit an existing client portfolio, receive ongoing support and training, and have genuine opportunities to grow your career while increasing your earning potential.

Fleetcare is an equal opportunity employer and encourages applications from people of all backgrounds and experiences.

Please note:

Shortlisted candidates will be required to complete pre-employment background checks.