Client Relationship & Growth Manager

Kairros; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

The Medilaw Group in Australia is seeking an enthusiastic CRM and business development leader to join our team. You will develop and convert a pipeline of customers while delivering outstanding service to key accounts.

Reporting to the General Manager, NSW/ACT, you will drive national growth, manage contracts, and align client outcomes with delivered services. Occasional regional travel may be required.

Qualifications

• CRM/BD management or related role.
• Understanding of IME/Medico-Legal services.
• Experience preparing and submitting tenders.
• Experience in marketing health services.
• Degree or higher qualifications.
• 5+ years' experience in health, financial or service industries.

Responsibilities

• Oversee and coordinate Medilaw's accounts and pipeline.
• Manage and nurture client relationships including contract management, renewals, retention and growth.
• Develop strategy and manage relationships with assigned customers including stakeholder liaison.
• Handle client concerns and ensure resolutions meet contracted requirements.
• Lead a national strategy to identify and pursue growth opportunities.

Skills

CRM / BD management

Account management

Relationship building

Strategic planning

Education

Degree or higher qualifications

Job description

The Medilaw Group in Australia is seeking an enthusiastic CRM and business development leader to join our team. You will develop and convert a pipeline of customers while delivering outstanding service to key accounts.

Reporting to the General Manager, NSW/ACT, you will drive national growth, manage contracts, and align client outcomes with delivered services. Occasional regional travel may be required.