Client Partnership Manager

Partnered Health; Sydney; Sur place; AUD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Novated Leasing

Diverse and inclusive workforce

Résumé du poste

Jobfit Health Group – Part of Partnered Health is seeking a Client Partnership Manager to drive growth and strengthen long-term client partnerships across Australia. You will manage a portfolio of key accounts, collaborate with operational and clinical teams, and lead strategic plans to increase revenue and service uptake.

The role requires proactive relationship management, commercial insight and the ability to translate client needs into tailored health and wellbeing solutions.

Qualifications

• Experience in account management or sales within healthcare or a related field.
• Proven ability to develop and grow key client relationships and revenue.
• Strong negotiation, communication and presentation skills.

Responsabilités

• Drive revenue growth, client retention and service utilisation across existing client accounts.
• Develop and implement strategic account growth plans aligned with business objectives.
• Monitor client activity and performance to identify opportunities and manage risks.
• Build relationships with client stakeholders and coordinate timely resolution of issues.
• Collaborate with internal teams to ensure consistent service delivery and meet client requirements.
• Support forecasting, budgeting, tender submissions and strategic business development efforts.

Connaissances

Account management

Business development

Sales

Relationship building

Negotiation

Formation

Bachelor's degree

Description du poste

Jobfit Health Group – Part of Partnered Health

Location: Sydney, Melbourne or Brisbane

Full-time, Permanent

About Us

Jobfit Health Group, established in 1996, is a leading provider of occupational health services across Australia. With over 45 clinics nationally and a strong network of associate providers, we deliver comprehensive pre-employment medicals, health surveillance, injury management, and wellness solutions to some of Australia’s largest employers across rail, mining, aviation, defence, and government sectors.

As part of Partnered Health, we are committed to providing accessible, high-quality healthcare and building long-term partnerships with our clients.

The Opportunity

We are seeking a highly motivated and client-focused Client Partnership Manager to join our team. In this role, you will be responsible for driving sustainable growth, retention, and customer value across a portfolio of key accounts. Working closely with the Customer Business Partner, the role develops and executes strategic account plans that increase revenue, expand service utilisation, and strengthen long-term client partnerships.

Through proactive relationship management, commercial insight, and collaboration with operational and clinical teams, the Client Partnership Manager ensures customers receive exceptional service outcomes while identifying opportunities for growth, improved profitability, and continuous service improvement.

The role acts as a key escalation point for clients, supports delivery teams in meeting contractual commitments and KPIs, and partners with customers to understand future workforce needs, enabling effective planning and the delivery of tailored health and wellbeing solutions.

Key Responsibilities

• Drive revenue growth, customer retention and service utilisation across existing client accounts through effective account planning and client engagement.
• Develop and implement strategic account growth plans aligned with business objectives, revenue targets and customer needs, identifying opportunities to expand services and cross-sell Corporate Health & Wellbeing solutions.
• Monitor client activity, account performance and market trends to identify growth opportunities, manage risks and ensure contractual obligations, service standards and KPIs are met.
• Build and maintain strong relationships with key client stakeholders, conduct regular business reviews and coordinate the timely resolution of client concerns and service improvements.
• Collaborate with Customer Business Partners, Client Relationship Managers and Officers, operational teams and clinical teams to ensure consistent service delivery and meet client requirements.
• Support forecasting, budgeting, tender submissions, client presentations and strategic business development initiatives, while representing Jobfit at industry and customer events.

About You

• Previous experience in account management, business development or sales, preferably within the healthcare sector, with a proven track record of managing large client accounts and achieving or exceeding sales targets.
• Proven ability to identify and implement client growth opportunities, supported by excellent relationship-building, negotiation and communication skills.
• Strong organisational, reporting and time-management skills, with the ability to manage multiple accounts and projects, prioritise tasks and maintain attention to detail. A bachelor’s degree in business administration, Healthcare Management or a related field is desirable but not essential.
• A competitive pay rate commensurate with your skills and experience and qualification
• Novated Leasing
• Diverse and inclusive workforce that reflects the diverse community in which we operate in

Aboriginal and Torres Strait Islander people are encouraged to apply.

Please note that only suitable candidates will be contacted