Client & Logistics Operations Coordinator

Grove group; Penrith; On-site; AUD 55,000 - 75,000; Full time

Job summary

Grove Hire is seeking a motivated Customer Service & Operations Coordinator to join the team in Australia. Reporting to the Operations Manager, you will coordinate the delivery, installation, collection and maintenance of on-site facilities, manage hire contracts and quotes, and liaise with clients, suppliers and transport subcontractors to ensure excellent service.

This hands-on role requires strong organisational skills, a proactive attitude, and the ability to multi-task in a fast-paced

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Ability to prioritise tasks and meet deadlines.
• Customer-focused mindset with problem-solving aptitude.
• Positive, flexible, hands-on approach to work.

Responsibilities

• Answer incoming customer calls and respond to enquiries professionally and efficiently.
• Manage hire contracts, customer records and email correspondence.
• Prepare customer quotations and proactively follow up on opportunities.
• Coordinate transport subcontractors for equipment deliveries, installations and collections.
• Liaise with suppliers and raise purchase orders as required.
• Work closely with the yard team to conduct and reconcile regular stock takes.
• Assist with coordinating equipment maintenance and ensuring customer requirements are met.
• Provide exceptional customer service and support the smooth running of daily operations.

Skills

Communication skills

Organisational skills

Time management

Customer service

Independent worker

Team player

Driver's license

Job description

Grove Hire is seeking a motivated Customer Service & Operations Coordinator to join the team in Australia. Reporting to the Operations Manager, you will coordinate the delivery, installation, collection and maintenance of on-site facilities, manage hire contracts and quotes, and liaise with clients, suppliers and transport subcontractors to ensure excellent service.

This hands-on role requires strong organisational skills, a proactive attitude, and the ability to multi-task in a fast-paced