Internal Sales Pro: From Inquiry to Site Solution

Grove group; Greater Dandenong; On-site; AUD 70,000 - 95,000; Full time

Job summary

Grove Hire in Victoria is seeking a proactive Internal Sales Coordinator to support small and medium-size projects across Victoria. You will manage enquiries from first contact through to quotation and order confirmation, helping customers select the right site offices, amenities and modular solutions for their projects.

Based in Pakenham and working with the Victorian sales, operations and delivery teams, you will manage a portfolio of opportunities, turning enquiries into hires.

Qualifications

• Experience in internal sales, customer service or hire coordination
• Ability to manage multiple quotes and projects with attention to detail
• Strong communication and relationship-building skills
• Confident discussing customer requirements and providing practical solutions
• Organised with good time management and accuracy
• Experience with CRM/quote systems and MS Office (Excel/Word) is valued
• Experience in equipment hire, construction or modular buildings is advantageous

Responsibilities

• Generate opportunities by responding to project leads on software like Estimate 1, Felix, ICN and Gateway
• Respond promptly to phone, email and online enquiries from Victorian customers
• Understand project requirements and recommend site offices, lunchrooms, changerooms and related equipment
• Prepare accurate quotations, hire schedules and supporting information for small and medium projects
• Follow up open quotes and maintain regular contact with customers throughout the sales process
• Coordinate availability, transport, installation requirements and delivery timing with operations and project teams
• Develop strong relationships with existing customers while identifying repeat and new-business opportunities
• Maintain accurate customer, opportunity and activity records in the CRM system
• Support pricing updates, sales campaigns and general account administration
• Assist with the smooth handover of confirmed orders to delivery teams

Job description

Grove Hire in Victoria is seeking a proactive Internal Sales Coordinator to support small and medium-size projects across Victoria. You will manage enquiries from first contact through to quotation and order confirmation, helping customers select the right site offices, amenities and modular solutions for their projects.

Based in Pakenham and working with the Victorian sales, operations and delivery teams, you will manage a portfolio of opportunities, turning enquiries into hires.