Client Intake & Services Coordinator

Big Smile Services; Toowoomba Regional; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Career advancement

Professional development

Collaborative work environment

Community impact

Job summary

Big Smile Services is seeking a dedicated Client Intake Officer to be the first point of contact for clients, helping them access our programs and services. You will play a pivotal role in welcoming clients, gathering information, and coordinating entry into available support options.

This role emphasizes compassionate, client-centered care within a team that values collaboration and a positive community impact.

Responsibilities

• Serve as the initial contact for clients, guiding them into our programs and services.

Job description

Big Smile Services is seeking a dedicated Client Intake Officer to be the first point of contact for clients, helping them access our programs and services. You will play a pivotal role in welcoming clients, gathering information, and coordinating entry into available support options.

This role emphasizes compassionate, client-centered care within a team that values collaboration and a positive community impact.