Client Intake Officer

Big Smile Services; Toowoomba Regional; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Career advancement

Professional development

Collaborative work environment

Community impact

Job summary

Big Smile Services is seeking a dedicated Client Intake Officer to be the first point of contact for clients, helping them access our programs and services. You will play a pivotal role in welcoming clients, gathering information, and coordinating entry into available support options.

This role emphasizes compassionate, client-centered care within a team that values collaboration and a positive community impact.

Responsibilities

• Serve as the initial contact for clients, guiding them into our programs and services.

Job description

We are searching for a dedicated Client Intake Officer to join our team. As a Client Intake Officer, you will be the initial point of contact for clients, facilitating their entry into our programs and services.

Benefits

• Competitive compensation and a comprehensive benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment that values teamwork and client-centricity.
• The opportunity to make a significant impact on the lives of clients in your community.

Why Choose Big Smile Services?

• Mission-Driven: We're committed to improving the quality of life for our participants, ensuring they receive excellent care while maintaining their independence.
• Professional Excellence: Our team is made up of dedicated professionals who provide top-notch care and support.
• Person-Centered Approach: We prioritize the unique needs and preferences of each participant, tailoring our care to their individual requirements.
• Respect and Dignity: Our work is guided by a deep respect for the dignity and autonomy of every individual we serve.
• Ethical Standards: We adhere to the highest ethical standards in everything we do, ensuring the trust and confidence of our participants and their families.