Client-Focused Legal Admin Assistant (Part-Time)

Shine Lawyers; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

Shine Lawyers in Melbourne (Pakenham) invites applications for a part-time Administration Assistant/Paralegal. You will greet clients at reception, support the legal team with administrative tasks, and help manage front office operations.

The role offers a pathway to grow within a connected team and contribute to positive client outcomes. The position requires prior admin experience, strong customer service, accurate typing with Word/Excel, and excellent communication.

Qualifications

• Previous administration/business support experience.
• Customer service mindset and professional presentation.
• Accurate typing skills with intermediate Word & Excel.
• Keen eye for detail in document management and collation.
• Strong written and verbal communication skills.
• Empathetic approach with a passion for helping people, including trauma survivors.

Responsibilities

• Be the first point of contact for clients at the Pakenham front desk and support the legal team with admin tasks.
• Optimise usage of internal systems to process information and file management.
• Handle meetings, room bookings, mail, and archive management; identify opportunities to improve processes.
• Respond to inbound calls, emails, and couriers; prepare client documents and correspondence.
• Prepare matters for conferences/hearings, including briefs to Counsel and experts and basic legal searches.
• Provide chargeable and non-chargeable administrative support to assist the team and client outcomes.

Skills

Administration experience

Customer service

Typing (Word/Excel)

Document management

Communication skills

Empathy for trauma clients

Tools

Microsoft Word

Microsoft Excel

Job description

Shine Lawyers in Melbourne (Pakenham) invites applications for a part-time Administration Assistant/Paralegal. You will greet clients at reception, support the legal team with administrative tasks, and help manage front office operations.

The role offers a pathway to grow within a connected team and contribute to positive client outcomes. The position requires prior admin experience, strong customer service, accurate typing with Word/Excel, and excellent communication.