Client-Focused Admin Officer – Healthcare Practice

See Hear Speak; Newcastle-Maitland; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Supportive team environment

Family-focused practice

Opportunity for growth

Job summary

See Hear Speak is a growing psychology and allied health practice located in Speers Point. We are seeking an organised, tech-confident Administration Officer who enjoys helping families and delivering high-quality service.

You will support clinicians, manage bookings, handle payments, and maintain records in a confidential healthcare environment. Join a warm, professional team focused on children, young people and families.

Qualifications

• Solid administration experience with attention to detail.
• Professional maturity, discretion and sound judgment.
• Highly organised with ability to manage competing priorities.

Responsibilities

• Answering client phone and email enquiries.
• Intake and referral of clients.
• Managing client bookings and appointment scheduling.
• Providing administrative support to clinicians.
• Processing payments and invoices.
• Maintaining accurate client information and records.
• General office administration.
• Assisting with office projects and other administrative tasks as needed.

Skills

Administration experience

Attention to detail

Excellent communication

Organised

Team collaboration

Tools

Microsoft Office

Job description

See Hear Speak is a growing psychology and allied health practice located in Speers Point. We are seeking an organised, tech-confident Administration Officer who enjoys helping families and delivering high-quality service.

You will support clinicians, manage bookings, handle payments, and maintain records in a confidential healthcare environment. Join a warm, professional team focused on children, young people and families.