Client-Facing Admin Assistant for Professional Services

Grubers Beckett Chartered Accountants; Cairns Regional; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Permanent full-time position

Professional office in Cairns

Ongoing training

Friendly team environment

Career development opportunities

Job summary

Grubers Beckett Chartered Accountants in Cairns are seeking an organised Administration Assistant to join our Cairns office. The role provides broad administrative support to our accountants, directors and team, with responsibilities ranging from client communications to document management.

We welcome applicants with varying levels of experience, including seasoned administrators and those looking to develop a career in professional services.

Qualifications

• Previous experience in administration, reception, customer service or office support.
• Strong organisational and time-management skills important for multi-tasking.
• Excellent attention to detail and professional communication.
• Confidential handling of sensitive information is required.
• Australian working rights are essential to apply.

Responsibilities

• Answering and directing incoming telephone calls.
• Greeting clients and managing the reception area.
• Scheduling appointments and maintaining staff calendars.
• Responding to general client enquiries and preparing correspondence.
• Managing documents, statements and taxation files for clients.
• Assisting with onboarding and client ID processes.
• Maintaining client records and updating databases.
• Processing mail and coordinating office services.
• Preparing meeting rooms and supporting client appointments.
• Supporting accountants, managers and directors with admin duties.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

Client-facing

Team player

Confidentiality

Australian working rights

Tools

Microsoft Office

Xero Practice Manager

Xero

FYI

Adobe Acrobat

Electronic document-signing platforms

CRM systems

ATO online services

Job description

Grubers Beckett Chartered Accountants in Cairns are seeking an organised Administration Assistant to join our Cairns office. The role provides broad administrative support to our accountants, directors and team, with responsibilities ranging from client communications to document management.

We welcome applicants with varying levels of experience, including seasoned administrators and those looking to develop a career in professional services.