Client & Content Coordinator — AI-Driven Brand Storyteller

Helm AI Pty Ltd; Newcastle; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hands-on AI training

Creative freedom

Performance bonuses

Career growth

Résumé du poste

Helm AI Pty Ltd in Newcastle is seeking a proactive storyteller to shape our brand, our storytelling and how we position Helm for clients. You’ll be the first contact for new inquiries, manage proposals and the day-to-day running of the business, and create content across LinkedIn, Instagram, videos and client stories.

This role blends front-office duties with content creation, requiring clear communication, strong organisational skills, and a willingness to learn Claude, our AI assistant.

Qualifications

• From the ‘About you’ section: you enjoy direction but don’t need micromanagement; you read people well and adapt your approach.
• You’re quick to reply, organised and comfortable on the phone.
• Hands-on experience in marketing, client service, admin or sales support is valued, and Claude experience is a bonus.

Responsabilités

• Respond to new enquiries quickly, qualify them and book them in.
• Sit in on intro meetings, then run them yourself.
• Write tailored proposals for each business, considering reader needs.
• Manage inboxes, calendars and day-to-day admin to keep client work moving.
• Capture and share Helm’s work across LinkedIn, Instagram, short videos, client stories, and emails.

Connaissances

Direction setting

People-reading

Responsiveness

Organisation

Phone skills

Adaptability

Outils

Claude

Description du poste

Helm AI Pty Ltd in Newcastle is seeking a proactive storyteller to shape our brand, our storytelling and how we position Helm for clients. You’ll be the first contact for new inquiries, manage proposals and the day-to-day running of the business, and create content across LinkedIn, Instagram, videos and client stories.

This role blends front-office duties with content creation, requiring clear communication, strong organisational skills, and a willingness to learn Claude, our AI assistant.