Client Care & Scheduling Specialist — Private Practice

Well Mind and Body Psychology; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Well Mind and Body Psychology is seeking a Client Care Administrator to join our Private Practice in Sydney's North Shore. You will assist in managing client communications, scheduling for clinicians, processing referrals, and handling billing and Medicare claims, under the guidance of our Client Services Manager.

You will thrive if you have an eye for detail, enjoy multi-tasking, and bring warm, professional interpersonal skills to support clinicians, clients and referrers in a vibrant

Qualifications

• Minimum 3+ years working in a healthcare administration setting.
• Exceptional interpersonal skills and ability to navigate complex conversations with ease.
• Kind, compassionate and keen interest in mental health and mind-body connection.

Responsibilities

• Manage client calls, emails and enquiries.
• Support clinicians with scheduling and diary management.
• Process referrals.
• Handle billing, invoicing and Medicare claims.

Skills

Attention to detail

Multitasking

Interpersonal skills

Healthcare administration

Job description

Well Mind and Body Psychology is seeking a Client Care Administrator to join our Private Practice in Sydney's North Shore. You will assist in managing client communications, scheduling for clinicians, processing referrals, and handling billing and Medicare claims, under the guidance of our Client Services Manager.

You will thrive if you have an eye for detail, enjoy multi-tasking, and bring warm, professional interpersonal skills to support clinicians, clients and referrers in a vibrant