Client Care Administrator

Well Mind and Body Psychology; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Well Mind and Body Psychology is seeking a Client Care Administrator to join our Private Practice in Sydney's North Shore. You will assist in managing client communications, scheduling for clinicians, processing referrals, and handling billing and Medicare claims, under the guidance of our Client Services Manager.

You will thrive if you have an eye for detail, enjoy multi-tasking, and bring warm, professional interpersonal skills to support clinicians, clients and referrers in a vibrant

Qualifications

• Minimum 3+ years working in a healthcare administration setting.
• Exceptional interpersonal skills and ability to navigate complex conversations with ease.
• Kind, compassionate and keen interest in mental health and mind-body connection.

Responsibilities

• Manage client calls, emails and enquiries.
• Support clinicians with scheduling and diary management.
• Process referrals.
• Handle billing, invoicing and Medicare claims.

Skills

Attention to detail

Multitasking

Interpersonal skills

Healthcare administration

Job description

Well Mind and Body Psychology - St Leonards Park NSW

We are a thriving and experienced private psychology practice which has been well known in the Sydney North Shore area for providing exceptional care for the past 25 years. We pride ourselves on going above and beyond for our clients and referrers.

An exciting opportunity has arisen to come join our Client Care Team as a Client Care Administrator. Our Client Care Team is second to none, and we are therefore excited to be looking for someone who holds the same values.

You will be supported and directed by our Client Services Manager, which meticulously manages the smooth running of the entire practice, and who looks after all our clients, psychologists & dietitian.

You will have the opportunity to be part of a vibrant and thriving multi-disciplinary private practice in the heart of Sydney's North Shore.

About You

You have an amazing attention to detail and consider multi-tasking your superpower.

You are kind & compassionate, with a keen interest in Mental Health and have an appreciation for Psychology as well as the mind-body connection.

You genuinely enjoy talking to people, and have exceptional interpersonal skills, with confidence to navigate complex conversations, with ease and professionalism.

You have a can-do attitude to solving complex problems and tasks.

You are someone who enjoys some quirky banter.

Minimum 3+ years working in a healthcare administration setting

Enthusiastic to provide an exceptional level of service and care - for all our clinicians, clients and referrers

Responsibilities

Manage client calls, emails and enquiries

Supporting clinicians with scheduling and diary management

Processing referrals

Handling billing, invoicing, and Medicare claims

Desirable Criteria (not-essential)

Experience working in a psychology practice

For more information about the practice please see:https://www.wellmindbody.com.au