Private Psychology Practice Admin & Scheduling Pro

QML ALLIED HEALTH PTY. LTD; City of Melbourne; On-site; AUD 45,000 - 60,000; Part time

Benefits offered by this job

Ongoing professional development

Two clinic locations

Team events

Job summary

Positive Mind Hub is a growing private psychology practice seeking an experienced receptionist/administrative assistant for our Keilor East clinic. The role focuses on keeping operations smooth across two clinics while supporting clinicians in delivering high-quality client care.

You will manage schedules, client records, invoicing, and general administration with a friendly, discreet approach. This position offers part-time/casual hours in a collaborative, growth-oriented environment.

Qualifications

• Proven experience in an administrative or customer service role in healthcare/allied health preferred.
• Excellent communication and interpersonal skills for client, clinician and stakeholder interactions.
• Strong organisational and time management skills with ability to multitask.

Responsibilities

• Providing administrative support, including answering phone calls, scheduling appointments, and managing client records
• Assisting with invoicing and other documents
• Maintaining the practice's electronic filing systems
• Coordinating with healthcare providers and external stakeholders
• Ensuring a welcoming and professional environment for clients
• Performing other general administrative duties as needed to support the practice
• Managing and supporting a team of psychologists and admin staff

Skills

Admin experience

Communication

Organisational skills

Multitasking

Halaxy

Education

Diploma of Practice Management

Diploma of Leadership and Management

Diploma of Business Administration

Certificate in Medical Practice Assisting

Certificate in Health Administration

Tools

Microsoft Office

Job description

Positive Mind Hub is a growing private psychology practice seeking an experienced receptionist/administrative assistant for our Keilor East clinic. The role focuses on keeping operations smooth across two clinics while supporting clinicians in delivering high-quality client care.

You will manage schedules, client records, invoicing, and general administration with a friendly, discreet approach. This position offers part-time/casual hours in a collaborative, growth-oriented environment.