Client Advisor - PAC

Paspaley Pearls; Gold Coast City; On-site; AUD 18,000 - 24,000; Part time

Job summary

Paspaley Pearls is expanding with a brand‑new store at Pacific Fair Shopping Centre on the Gold Coast. We are seeking passionate Part-Time Client Advisors to welcome clients and deliver exceptional luxury service.

Share the craftsmanship and story behind each piece with authenticity, maintain impeccable presentation, and build lasting relationships through thoughtful outreach. Join a prestigious Australian brand and grow your career in luxury retail.

Qualifications

• Experience in luxury or premium retail or high-touch client service.
• Impeccable presentation and strong communication.
• Interest in fine jewellery and craftsmanship.
• Reliable with flexibility across boutique hours.

Responsibilities

• Create warm, calm moments that feel personal and considered.
• Share the craftsmanship and story behind each piece with authenticity and grace.
• Host well-prepared appointments from welcome to thoughtful farewell.
• Build lasting relationships through thoughtful outreach and timely follow-up.
• Keep the boutique ready with accurate CRM, well-prepared appointments, and immaculate presentation.
• Support precise product handling and elegant client presentations during discovery.
• Arrange simple service needs (orders, repairs, collections) with clear, proactive updates.

Skills

Luxury premium retail experience

Professional communication

Curiosity about craftsmanship

Reliability and flexibility

Job description

We are looking for passionate Part-Time Client Advisors to join our team at our brand-new store in Pacific Fair Shopping Centre.

Key Responsibilities

• Create warm, calm moments that feel personal and considered.
• Share the craftsmanship and story behind each piece with authenticity and grace.
• Host well‑prepared appointmentsfrom welcome to thoughtful farewell.
• Build lasting relationships through thoughtful outreach andtimelyfollow‑up.
• Keep the boutique ready withaccurateCRM, well‑prepared appointments, and immaculate presentation.
• Support precise product handling and elegant client presentations during discovery.
• Arrange simple service needs (orders, repairs, collections) with clear, proactive updates.

About You

• Experience in luxury or premium retail, hospitality, or high‑touch client service.
• Composed presence, impeccable presentation, and natural communication.
• Curiosity about craftsmanship and a genuine interest in fine jewellery.
• Reliability and flexibility across boutique trading hours.

Why Paspaley?

• Be part of a prestigious Australian brand with global recognition.
• Enjoy ongoing training in luxury service, styling, and product knowledge.
• Work in a supportive, inclusive team culture.
• Discover exciting career pathways in luxury retail.

At Paspaley, we believe that diversity enriches both our workplace and our client experience. We welcome applications from all backgrounds and are committed to fostering an inclusive environment where everyone feels valued and supported. As an Equal Opportunity Employer, we select talent based on skills, experience, and alignment with our brand values.