Client Advisor - PAC

Paspaley; City of Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

Paspaley is seeking passionate Client Advisors for our brand-new store at Pacific Fair Shopping Centre in Brisbane. This permanent full-time role invites you to deliver luxury service, share the craftsmanship of our fine jewellery, and create memorable client experiences.

You'll nurture relationships, manage appointments from welcome to farewell, and present pieces with polished, authentic communication. The ideal candidate has experience in premium retail, a refined appearance, and a genuine

Qualifications

• Experience in luxury or premium retail, hospitality, or high-touch client service.
• Composed presence and impeccable presentation.
• Curiosity about craftsmanship and interest in fine jewellery.
• Reliability and flexibility across boutique trading hours.

Responsibilities

• Create warm, calm moments that feel personal and considered.
• Share the craftsmanship and story behind each piece with authenticity and grace.
• Host well‑prepared appointments from welcome to thoughtful farewell.
• Build lasting relationships through thoughtful outreach and timely follow‑up.
• Keep the boutique ready with accurate CRM, well‑prepared appointments, and immaculate presentation.
• Support precise product handling and elegant client presentations during discovery.
• Arrange simple service needs (orders, repairs, collections) with clear, proactive updates.

Skills

Luxury retail

Client service

Communication

Reliability

Job description

Job Type: Permanent - Full Time
Location: Brisbane
Job Category: Sales
We are looking for passionate Client Advisors to join our team at our brand-new store in Pacific Fair Shopping Centre.

Job Description

Key Responsibilities

• Create warm, calm moments that feel personal and considered.
• Share the craftsmanship and story behind each piece with authenticity and grace.
• Host well‑prepared appointments from welcome to thoughtful farewell.
• Build lasting relationships through thoughtful outreach and timely follow‑up.
• Keep the boutique ready with accurate CRM, well‑prepared appointments, and immaculate presentation.
• Support precise product handling and elegant client presentations during discovery.
• Arrange simple service needs (orders, repairs, collections) with clear, proactive updates.
  

About You

• Experience in luxury or premium retail, hospitality, or high‑touch client service.
• Composed presence, impeccable presentation, and natural communication.
• Curiosity about craftsmanship and a genuine interest in fine jewellery.
• Reliability and flexibility across boutique trading hours.
  

Why Paspaley?

• Be part of a prestigious Australian brand with global recognition.
• Enjoy ongoing training in luxury service, styling, and product knowledge.
• Work in a supportive, inclusive team culture.
• Discover exciting career pathways in luxury retail.
  

Desired Skills And Experience

At Paspaley, we believe that diversity enriches both our workplace and our client experience. We welcome applications from all backgrounds and are committed to fostering an inclusive environment where everyone feels valued and supported. As an Equal Opportunity Employer, we select talent based on skills, experience, and alignment with our brand values.