Client Advisor - Luxury Swiss Timepieces

Miller Leith; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Brand training

Career progression

Job summary

Miller Leith in Sydney is seeking a Client Advisor for a premier luxury Swiss timepieces boutique. You will deliver a personalised client experience, acting as a brand ambassador and driving sales while building lasting relationships with local and international clients.

Join a team that values storytelling, craftsmanship and exceptional service, with opportunities to participate in boutique events, product launches and long-term career development within a prestigious luxury group.

Qualifications

• Previous experience within luxury watches, jewellery, fashion or premium retail environments.
• Demonstrated success in luxury clientelling and relationship-driven selling.
• Passion for delivering an exceptional customer experience.
• Strong communication, presentation and interpersonal skills.
• Experience working towards individual and team sales targets.
• Professional, polished and commercially minded approach.
• A genuine interest in luxury craftsmanship, heritage brands and high-value clientele.

Responsibilities

• Deliver a world-class client experience aligned with luxury retail standards.
• Develop, nurture and grow a portfolio of VIP and high-value clients.
• Drive sales performance through proactive client outreach and relationship management.
• Share the heritage, craftsmanship and technical excellence of the brand with confidence and authenticity.
• Support boutique events, product launches and client engagement initiatives.
• Collaborate closely with the wider boutique team to achieve sales and service objectives.

Skills

Luxury retail

Clientelling

Sales targets

Communication

Storytelling

Job description

Client Advisor - Luxury Swiss Timepieces

The Company

An exceptional opportunity to join a world-renowned luxury maison as it prepares to open a brand-new boutique in Sydney in early 2027. Celebrated for its rich heritage, craftsmanship, innovation and exclusivity, this prestigious Swiss watchmaker creates timepieces that are highly sought after by collectors and enthusiasts worldwide.

The Role

As a Client Advisor, you will deliver an elevated and personalised client experience, building lasting relationships with local and international clientele. You will act as a true brand ambassador, combining exceptional service, storytelling and sales expertise to drive boutique performance while creating memorable experiences for every client.

Key Responsibilities

• Deliver a world-class client experience aligned with luxury retail standards.
• Develop, nurture and grow a portfolio of VIP and high-value clients.
• Drive sales performance through proactive client outreach and relationship management.
• Share the heritage, craftsmanship and technical excellence of the brand with confidence and authenticity.
• Support boutique events, product launches and client engagement initiatives.
• Collaborate closely with the wider boutique team to achieve sales and service objectives.

Skills and Experience

• Previous experience within luxury watches, jewellery, fashion or premium retail environments.
• Demonstrated success in luxury clientelling and relationship-driven selling.
• Passion for delivering an exceptional customer experience.
• Strong communication, presentation and interpersonal skills.
• Experience working towards individual and team sales targets.
• Professional, polished and commercially minded approach.
• A genuine interest in luxury craftsmanship, heritage brands and high-value clientele.

Benefits

You’ll play a pivotal role in shaping the client experience from day one, working alongside a passionate team in a beautifully designed retail environment. In return, you’ll receive a competitive salary package with incentive opportunities, comprehensive brand and product training, and the opportunity to build a long-term career within an internationally respected luxury group.