Client Advisor (Casual and Permanent Roles)

Celine; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discount

Employee referrals

Extra leave entitlements

Well-being initiatives

LVMH Heart Fund

Job summary

CELINE Australia is seeking Client Advisors for casual, permanent part-time, and full-time roles across Sydney locations (Bondi, Westfield Sydney, Chatswood, and the Airport). You will drive sales, engage clients, and maintain stock while upholding the Maison's refined image.

The role emphasizes clienteling, product knowledge, and achieving KPIs, with benefits including staff discounts and incentive programs. Training and progression opportunities are available.

Qualifications

• Minimum 1–2 years of retail sales experience (luxury retail or ready-to-wear preferred).
• Proven track record of consistently meeting or exceeding commercial sales targets and KPIs.
• Strong clienteling skills with the ability to build and maintain lasting client relationships.
• Advanced product knowledge with a focus on cross-selling and upselling across categories.

Responsibilities

• Drive sales targets and KPIs through a strong commercial mindset and product expertise.
• Proactively engage clients, execute outreach, and leverage cross-selling to build long-term loyalty.
• Manage stock control, back-of-house operations, and product replenishment.
• Uphold visual merchandising standards and operational guidelines to protect the Maison's image.

Skills

Clienteling

Sales targets

Product knowledge

Cross-selling

Upselling

Retail experience

Visual merchandising

Job description

Client Advisor (Casual and Permanent Roles)

POSITION: Client Advisor at CELINE Australia - ALL SYDNEY LOCATIONS

Special Event: Upcoming Group Interviews & Assessment Centre

As a Client Advisor at CELINE, you play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison.

Join our vibrant Sydney retail team across our premier boutiques in Bondi, Westfield Sydney, Chatswood, and the Airport, with Casual, Permanent Part-Time, and Full-Time opportunities available.

Job responsibilities

• Commercial Performance: Drive sales targets and KPIs through a strong commercial mindset and product expertise.
• Clienteling & Sales: Proactively engage clients, execute outreach, and leverage cross-selling to build long-term loyalty.
• Operations & Inventory: Manage stock control, back-of-house operations, and product replenishment.
• Visual Merchandising & Compliance: Uphold visual merchandising standards and operational guidelines to protect the Maison's image.

Profile

• Minimum 1–2 years of retail sales experience (luxury retail or ready-to-wear preferred).
• Proven track record of consistently meeting or exceeding commercial sales targets and KPIs.
• Strong clienteling skills with the ability to build and maintain lasting client relationships.
• Advanced product knowledge with a focus on cross-selling and upselling across categories.

Additional information

• Attractive remuneration package inclusive of potential monthly commissions and annual bonus incentives.
• Generous staff discount available across LVMH Fashion Group (subject to eligibility criteria).
• Employee referral incentives and programs available.
• Extra additional leave entitlements and well-being initiatives including study leave, etc.
• LVMH Heart Fund: 24/7 Access to confidential Employee Assistance Program.
• Grow your career with us! Explore exciting career development opportunities at CELINE and within the LVMH Group.

Recruitment process

To find individuals who reflect CELINE's sophistication and clienteling expertise, our selection process features an exclusive Assessment Centre and Group Interview on September 29–30 at our Sydney CBD Office location.

Schedule:

• Tuesday, 29 September: 10:00 AM | 2:00 PM
• Wednesday, 30 September: 10:00 AM | 2:00 PM

Shortlisted candidates will take part in collaborative group tasks, practical styling exercises, and 1:1 interviews to showcase their interpersonal skills, commercial acumen, and authentic personality. Please note that only shortlisted candidates will be contacted.