Clerical Site Lead — Flexible Hours

Radiology SA; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness program

Professional development allowance

Staff imaging discounts

Free imaging for staff/family

Free parking

Paid parental leave

Staff referral program

Salary packaging

Staff events

Flu vaccinations

EAP access

Job summary

Radiology SA is seeking a Clerical Site Senior for our Victoria Park location to lead the clerical team and support delivery of patient care. This full-time, fixed-term contract runs until June 2028 with potential ongoing opportunities.

You will supervise clerical operations, coordinate workflows, manage rosters, and foster a collaborative, high-performance environment while ensuring excellent customer service and efficient reception and bookings.

Qualifications

• Demonstrated leadership with focus on team development and morale.
• Extensive knowledge of Best Practice policies and Visage (RIS & Bookings).
• High level of professionalism, empathy, and customer service skills.
• Confidently managing both new and experienced staff.
• Strong organisational and multitasking skills with attention to detail.
• Willingness to travel between departments and attend out-of-hours meetings when required.

Responsibilities

• Supervise and manage day-to-day clerical operations, including rostering and training new staff.
• Provide performance feedback and conduct staff appraisals.
• Ensure full coverage of all shifts, including evenings and weekends.
• Foster a positive and collaborative team culture.
• Support promotional activities in collaboration with marketing.
• Monitor key performance areas such as patient care and pay-on-day targets.
• Ensure efficient workflow and high standards in reception, bookings, and patient communication.

Skills

Leadership

Team development

Organisational skills

Interpersonal skills

Visage RIS bookings

Tools

Visage RIS & Bookings

Job description

Radiology SA is seeking a Clerical Site Senior for our Victoria Park location to lead the clerical team and support delivery of patient care. This full-time, fixed-term contract runs until June 2028 with potential ongoing opportunities.

You will supervise clerical operations, coordinate workflows, manage rosters, and foster a collaborative, high-performance environment while ensuring excellent customer service and efficient reception and bookings.