Cleaning Services Operations Leader

Job Q

Sydney

Hybrid

AUD 80,000 - 90,000

Full time

9 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Competitive remuneration

Job summary

SRAI Enterprise Pty Ltd in Roseland, NSW, is seeking a Cleaning Services Manager to oversee daily operations, coordinate staff and resources, maintain service quality and support business growth across client sites.

You will develop operational procedures, recruit and supervise cleaning staff, manage budgets and supplier stock, and ensure WHS compliance while delivering reliable, high‑quality cleaning solutions and exceptional customer service.

Qualifications

Diploma or higher in business, management or related field.
Experience in cleaning services, facilities services or operational management.
Strong leadership and customer service skills.
Knowledge of cleaning procedures, equipment, chemicals and WHS requirements.

Responsibilities

Plan, organise and coordinate daily cleaning services across client sites.
Recruit, train, supervise and schedule cleaning staff; prepare rosters.
Oversee procurement, stock levels and use of cleaning supplies and equipment.
Conduct site inspections, monitor service quality and resolve issues.
Manage client enquiries, complaints and relationships; implement customer service policies.
Prepare and monitor operational budgets, expenditures and service records.
Ensure compliance with WHS and industry requirements.
Promote services and support client retention.